Meet The Data Team at Globish on Their Debut Medium Content!

Globish Workspace
GLOBISH WORKSPACE
Published in
4 min readJan 11, 2024

Imagine a world where over 300,000 online classes are conducted annually to support the learning journeys of over 10,000 students. It sounds like a distant future, right? Well, at Globish Academia in the year 2022, this is our everyday reality. We are at the forefront of online English education, offering an impressive number of classes that rivals the entire traditional school system in Thailand.

Hi, I’m Dave, a Data Analyst in the Data Team at Globish Academia. My role revolves around generating reports, crafting dashboards, and providing insights that empower data driven decision-makings across various departments.

Meet “Dave”, our skilled Data Analyst who has been fine-tuning Globish’s engine for optimal performance through his expertise in data processes.

In this article, I’ll take you on a journey through our team’s essence, our unique position in Edtech, our data methodologies and frameworks, and the real impact we’ve had on our organization.

Let’s begin with a glimpse into The Team’s Essence.

Our Data Team is like a group of peaceful bears working together to tackle complex problems. We’re a bunch of data nerds who thrive on challenging logical puzzles.

Despite sometimes working on the same assignments with similar outcomes, we foster a culture of knowledge sharing. When one of us feels overwhelmed with tasks, we always have each other’s backs, providing support to keep the task on track.

Recently, we welcomed an intern to our team, introducing fresh perspectives and innovative approaches to our projects. Kindly check out the content our intern, Nipun has written at ฝึกงานเป็น Data Analyst กับทีม Data ที่ Globish เป็นยังไง? | by Globish Workspace | GLOBISH WORKSPACE | Medium).

Now, let’s dive into our workflow, guided by a well-defined data stack:

  • Data Sources: We rely on our in-house database, “Whitehouse,” along with external data sources.
  • Data Integration/EL: Hevo helps us ingest data from various sources into our data storage.
  • Data Storage: Google BigQuery stores all our data, allowing us to consolidate information from diverse sources.
  • Data Transformation: We transform data in BigQuery using the DBT service.

Finally, we send ready-to-use data to various destinations, ensuring smooth operations.

Now, you may have a question in your mind:

What makes Globish Academia stand out with our unique position in Edtech?

Globish Academia stands out in the Edtech world by conducting an extraordinary number of online classes annually. We nearly match the number of classes held in all traditional schools in Thailand, and we achieve this with a lean team of fewer than 200 employees.

The secret to our success lies in our custom-built online learning platform, developed in-house. This platform is flexible, allowing us to adapt to student and teacher needs effectively.

while our custom-built platform provides the foundation for our success, it’s the commitment of the Data Team to data-driven decision-making, personalization, scalability, predictive analytics ensuring that we consistently offer an exceptional number of classes, remain adaptable, and meet the evolving demands of students and educators.

Data Methodology and Framework

Our team doesn’t strictly adhere to a particular framework, but we follow the standard data analytics process, which includes:

  • Defining the Question: Clearly understanding the problem at hand.
  • Collecting the Data: Gathering data from various sources.
  • Cleaning the Data: Preparing data for analysis.
  • Analyzing the Data: Extracting insights and trends.
  • Sharing the Results: Communicating findings with the relevant teams.

An excellent example of our data-driven approach’s impact is the “Coach Resources Monitoring Dashboard.” In our quest to find the equilibrium point between student demand and teacher supply, we transitioned from intuition-based teacher recruitment to data-driven decision-making. We collected and analyzed data, focusing on factors affecting the number of classes. The result was a resource monitoring dashboard that forecasts future class demand. Using historical data, we estimated the number of classes likely to happen, enhancing resource allocation.

Coach Resources Monitoring Dashboard that helps us optimize resource allocation, ensuring a perfect balance between student demand and teacher supply (blurred version due to the confidential nature. Shh!).

Our Data Team plays a crucial role in Globish Academia’s success. We navigate the vast sea of data, providing valuable insights and driving data-driven decisions. Our unique position in Edtech, combined with our data methodologies, empowers us to make a significant impact on the organization.

Globish’s Data Team Face-Off!

Are you a data enthusiast looking for an exciting journey in Edtech? We encourage you to join our team and be a part of our data-driven revolution, contributing to the future of education.

Interested? chat with us at career@globish.co.th or Globish Workspace | Facebook Page. Together, we’re shaping the online English learning landscape at Globish Academia.

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