New: Assign emails and delegate tasks in seconds!

Yelena Baatard
Gmelius Blog #1 CRM
2 min readMar 13, 2018

For months now we have been on a mission to turn your inbox into a complete and collaborative communication platform, and this week, we’ve taken another step towards our goal.

After templates and notes sharing, which allowed you to work together with your team on any emails behind the scenes, we have recently upped our offering by releasing shared kanban boards, which offer you a collaborative solution to task and workflow management.

And now we are giving you another tool to optimize your team’s inboxes:

Email Assignment

This functionality will boost your email productivity, your team’s collaboration and your inbox in general. No need to forward conversations and no risk of reply-all incidents.

It only takes two clicks for our Business subscribers to assign an email to any colleague who is part of their subscription. The assignment process is incredibly easy.

If an email needs to be delegated or transferred to a teammate you just have to select their name on your email assignment drop-down list and the conversation will automatically sync into the assigned person’s inbox.

Once you have assigned an email, your teammate will receive an alert to let them know that you assigned them that particular conversation.

With this feature you can delegate emails easily, make sure clients get answers from the most informed team member and balance your team’s email workload. For example, if your team has a generic info@ or sales@ address, you will be able to distribute the email workload by assigning emails to different team members making sure no email is left unanswered.

Email Assignment allows you to put an end to any email collaboration issues and conversation mishaps. Don’t miss out, get a business subscription to try it today!(all business subscriptions benefit from a 14 day trial)

--

--

Yelena Baatard
Gmelius Blog #1 CRM

Head of marketing @GmeliusTM. Searching and sharing the best tips about emails | productivity | marketing & sales