How to collect information using Forms in GoDial

Using GoDial to capture information during call with GoDial Forms KMS service.

GoDial now let’s you build your own forms. This allows your agent’s to capture information during the call. For example, running a survey or a KYC campaign. Setup your KMS with GoDial Forms Today!

We often need to run tele calling campaigns to do customer survey or collect information. We often do this to collect customer feedback. Let’s see how we can easily do this in GoDial.

Step 1 : Head over to Forms on your web dashboard and click Start a new form

Step 2 : Using our easy to use form builder design your own form as per your need. For example set a Title, description and add questions.

You can add different types of questions, like Multiple Choice, Short Text answer, Checkboxes, Dropdown, Date and Time. You can also mark a field Required. Once your happy with your questions click on Save

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