Data cleansing is the process of ensuring data accuracy and consistency in a knowledge management system.

Data Cleansing

Dale Clifford
Good Business Kit
5 min readJul 11, 2024

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Data Cleansing: A Guide to Knowledge Management

Data cleansing is an important part of knowledge management. It involves the process of identifying and removing inaccurate, incomplete, or duplicate data from a database. This guide will provide an overview of data cleansing, including getting started, how to, best practices, and examples.

Getting Started

Data cleansing is a process that should be done regularly to ensure that the data in your database is accurate and up-to-date. It is important to identify any errors or inconsistencies in the data before they become a problem. To get started, you will need to identify the data that needs to be cleansed and create a plan for how to do it.

How To

Once you have identified the data that needs to be cleansed, you can begin the process. Here are some steps to follow:

  • Identify the data that needs to be cleansed.
  • Create a plan for how to cleanse the data.
  • Check for any errors or inconsistencies in the data.
  • Remove any inaccurate, incomplete, or duplicate data.
  • Verify that the data is accurate and up-to-date.

Best Practices

When it comes to data cleansing, there are some best practices that you should follow. Here are some tips to keep in mind:

  • Regularly review your data to identify any errors or inconsistencies.
  • Create a plan for how to cleanse the data.
  • Remove any inaccurate, incomplete, or duplicate data.
  • Verify that the data is accurate and up-to-date.
  • Optimise for SEO keywords.

Examples

Here are some examples of data cleansing:

  • Removing duplicate records from a database.
  • Correcting spelling errors in customer data.
  • Updating customer contact information.
  • Removing outdated or irrelevant data.
  • Verifying accuracy of data.

Platforms to help you visualise and get insights from business data

  • Antavo — Antavo is a loyalty program solution for businesses that helps them to create and manage loyalty programs for their customers.
  • Kissmetrics — Kissmetrics is a powerful analytics and marketing platform that helps businesses track, analyse, and optimise their customer journey.
  • Coursera — Learn online and earn valuable credentials from top universities like Yale, Michigan, Stanford, and leading companies like Google and IBM. Join Coursera for free and transform your career with degrees, certificates, Specializations, & MOOCs in data science, computer science, business, and dozens of other topics.
  • Lucidchart — Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future.
  • Sift Science — Sift Science is a fraud prevention platform that uses machine learning to detect and prevent fraud. It helps businesses protect their customers, reduce chargebacks, and increase revenue. It also provides insights into customer behavior and trends.
  • Alfresco — Alfresco Platform is an open, modern and secure system that intelligently activates process and content to accelerate the flow of business.
  • Microsoft Dynamics 365 — Easily monitor your customer base with the customizable and easy to use Microsoft Dynamics CRM, available cloud or on-premises installation.
  • Optimizely — Creating digital experiences that transform your company takes data-driven decisions, continued experimentation and constant invention.
  • Looker — Looker is an analytics platform that enables companies to explore, analyze and share data to make smarter, data-driven decisions.
  • Adeptia — Use Adeptia’s self-service integration solution to onboard faster, from months to minutes (80%), and provide delightful customer experiences.
  • FormAssembly — Build secure online forms with our online form builder. Send data to Salesforce and tools with our web to anything solution. No code needed.
  • LeadsRx — LeadsRx is a marketing attribution platform that helps businesses understand the ROI of their marketing efforts. It provides insights into customer journeys, tracks conversions, and optimizes campaigns for maximum ROI.
  • Glide — GlideApps is a platform that enables users to quickly and easily create mobile apps from Google Sheets.
  • Codecademy — Learn the technical skills to get the job you want. Join over 50 million people choosing Codecademy to start a new career (or advance in their current one).
  • Promoter.io — Promoter.io is a customer feedback platform that helps businesses measure customer satisfaction, identify promoters and detractors, and take action to improve customer experience. It provides insights to help businesses understand customer sentiment and make data-driven decisions.
  • HubSpot — HubSpot’s free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.
  • VWO — VWO is the market-leading A/B testing tool that fast-growing companies use for experimentation & conversion rate optimization.
  • Sisense — Embed analytics into your workstreams or products. Build custom self-service experiences to bring AI-driven insights to you and your customers. Learn how.
  • SAP Data Services
  • Formidable Forms — Formidable Forms is the best WordPress forms plugin. Over 300,000 professionals use our WordPress form builder to create contact forms, surveys, calculators, and other WP forms
  • Feedier — Feedier is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It provides customizable surveys, automated insights, and actionable reports to help businesses understand their customers better.
  • Smartsheet — Smartsheet enables teams to manage projects, automate processes & scale programs in one powerful platform.
  • Brandfolder — Manage, distribute, and analyze your digital assets in one place with Brandfolder, the world’s most powerfully simple brand asset management software.
  • Kameleoon — Kameleoon is an AI-powered A/B testing platform that helps businesses optimize their websites and apps for better user experience. It provides powerful insights and analytics to help you make data-driven decisions and increase conversions.
  • Google Analytics — Google Analytics gives you the tools you need to better understand your customers. You can then use those business insights to take action, such as improving your website, creating tailored audience lists, and more.
  • Crazy Egg — Use Crazy Egg to see what’s hot and what’s not, and to know what your web visitors are doing with tools, such as heatmaps, recordings, surveys, A/B testing & more.
  • Domo — With Domo, you can use data and insights delivered in data experiences to multiply your business impact and drive your business forward.
  • FormKeep — FormKeep is a simple, secure form service that helps you collect data from your website and send it to the tools you use. It’s fast, reliable, and easy to set up.
  • SurveyGizmo — SurveyGizmo helps you create online surveys, collect data, and analyze results quickly and easily, so you can make better decisions faster.
  • Microsoft Excel — Microsoft Excel is a powerful spreadsheet application that is part of the Microsoft Office suite of products.

Originally published at Good Business Kit.
This publication may contain affiliate links to external websites.

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