Identify roadblocks in your sales funnel to optimize conversions: what are your customers struggling with?

Identifying Conversion Roadblocks

Dale Clifford
Good Business Kit
3 min readNov 20, 2023

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Identifying Conversion Roadblocks

A Guide to Conversion Rate Optimization Techniques for Sales Funnels

Getting Started

If you’re looking to improve your website’s conversion rate, it’s important to identify any roadblocks that may be hindering your visitors from taking action.

This guide will help you understand why identifying conversion roadblocks is important and who it is for.

  • Why you should learn this: By identifying and removing roadblocks, you can increase your website’s conversion rate and ultimately drive more sales.
  • Who it is for: This guide is for anyone who wants to improve their website’s conversion rate, whether you’re an online retailer, a service provider, or a blogger.

How To Identify Conversion Roadblocks

Here’s a step-by-step guide on how to identify conversion roadblocks:

  1. Analyze your website’s traffic: Use tools like Google Analytics to understand how visitors are interacting with your website. Look for pages with high bounce rates or low conversion rates.
  2. Review your website’s design: Evaluate your website’s design and layout to ensure it’s user-friendly and easy to navigate. Look for any design elements that may be confusing or distracting.
  3. Check your website’s load time: A slow website can be a major roadblock for visitors. Use tools like Google PageSpeed Insights to check your website’s load time and make improvements if necessary.
  4. Test your website’s forms: If you have forms on your website, test them to ensure they’re working properly and aren’t too long or complicated.
  5. Get feedback from your visitors: Use surveys or feedback forms to gather insights from your visitors about their experience on your website. Ask them about any roadblocks they encountered and how you can improve their experience.

Best Practices

  • Regularly review your website: Make it a habit to regularly review your website and look for any roadblocks that may be hindering your visitors from taking action.
  • Use A/B testing: Test different variations of your website to see what works best for your visitors.
  • Focus on user experience: Make sure your website is easy to navigate, visually appealing, and provides a positive user experience.
  • Continuously improve: Use the insights gathered from your analysis and feedback to continuously improve your website and optimize for conversions.

Examples

Let’s take a look at a real-world example of identifying and removing conversion roadblocks:

Role-Play Conversation:

Website Owner: Hi, I’m the owner of an online clothing store and I’m looking to improve my website’s conversion rate.

Can you help me identify any roadblocks?

Conversion Rate Optimization Specialist: Sure, let’s take a look at your website’s analytics.

It looks like your product pages have a high bounce rate.

Let’s review the design and layout of those pages to see if there are any elements that may be confusing or distracting to visitors.

Website Owner: That’s a good point.

I’ve been trying to add a lot of information about each product, but maybe it’s overwhelming for visitors.

Conversion Rate Optimization Specialist: Yes, it’s important to provide enough information for visitors to make a decision, but too much information can be overwhelming.

Let’s try simplifying the product pages and see if that improves the bounce rate.

Website Owner: That sounds like a good idea.

Thanks for your help!

Originally published at Smart Sales Toolkit.
This publication may contain affiliate links to external websites.

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