How can Chatbots help during global pandemic (COVID-19)?

Conversational AI

Source[1][2]

Chatbots can help during the COVID-19 Pandemic

Demo of Verily Pathfinder Virtual Agent

Here are some fields where chatbots are making a difference!

1. Governments and Healthcare organization

  • What is the number cases in a specific area
  • What is the lockdown situation
  • How long in the shelter-in-place order
  • Where can I get a test done?
  • What are the symptoms
  • How does the virus spread?
  • When do I need to call 9–1–1?

2. Mental and Financial wellbeing

3. Restaurants

4. Retail

5. Volunteering

Resources to build a chatbot quickly!

  • Build ones and enable it for web, mobile, messengers and phone channels.
  • Supports 23 different languages out of the box.
  • Connecting to backends is easy using REST APIs.
  • It allows for serverless launch, so you don’t have to worry about servers and traffic. All you need to do is to decide the functionality of you conversational experience!

Rapidly build and deploy a chatbot using Dialogflow templates

How to build a Rapid Response Virtual Agent using Dialogflow Template

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