Securing Customer Data in the Cloud: A Multi-Layered Approach for ‘Bean There, Brewed That’

Fermin Blanco
Google Cloud - Community
4 min readSep 1, 2024

As a Professional Data Engineer, you know that protecting sensitive information is paramount in any data-driven project. But how do you implement a robust security strategy when dealing with a cloud-based application? Let’s dive into a real-world case study that will give you practical insights you can apply to your own projects.

STOP THIS MADNESS AND SHOW ME THE CODE

The Challenge: Safeguarding a Coffee Empire’s Digital Assets

Imagine you’re tasked with securing ‘Bean There, Brewed That,’ a rapidly growing coffee chain that’s embracing digital transformation. Your mission? Protect sensitive customer data — including addresses and payment information — while ensuring seamless operations for customers, baristas, and administrators.

The Solution: A Multi-Layered Security Strategy with Google Cloud

To tackle this challenge, we’ll leverage Google Cloud services to create a comprehensive security architecture. Here’s how we’ll build it, layer by layer:

Security Data Architecture

1. Data Encryption: The Foundation of Security

At Rest: Firestore’s Built-in Protection

  • What: Firestore automatically encrypts all data at rest.
  • Why it matters: This provides a solid baseline of security, protecting data even if physical storage is compromised.
// Firestore Database
const firestoreDatabase = new gcp.firestore.Database("beanThereBrewedThatDatabase", {
name: "bean-there-brewed-that-db",
locationId: "us-central", // Replace with your preferred location
type: "FIRESTORE_NATIVE",
concurrencyMode: "OPTIMISTIC",
deleteProtectionState: "PROTECTED",
appEngineIntegrationMode: "ENABLED",
});

In Transit: Creating a Secure Perimeter

  • What: Implement VPC Service Controls around Firestore.
  • How: All traffic within this perimeter is encrypted using mutual TLS (mTLS).
  • Why it matters: This ensures data remains protected as it moves between components within the platform.
// VPC Service Controls
const vpcServiceControl = new gcp.projects.Service("vpcServiceControl", {
project: pulumi.output(gcp.organizations.getProject()).projectId,
service: "vpcaccess.googleapis.com",
disableOnDestroy: false,
});

2. Access Control: The Right Access for the Right People

Custom Roles: Tailored Permissions

  • What: Utilise Cloud IAM to create custom roles for different user types.
  • How:
    - Customers: Access only to their order history and profile information.
    - Baristas: Ability to access and modify orders within their delivery area.
    - Administrators: Broader access for platform and user data management.
  • Why it matters: This granular control minimises the risk of unauthorised data access.
// Custom IAM Role
const customRole = new gcp.organizations.IAMCustomRole("customRole", {
orgId: "YOUR_ORG_ID", // Replace with your organization ID
roleId: "beanThereBrewedThatRole",
title: "Bean There Brewed That Custom Role",
description: "Custom role for Bean There Brewed That application",
permissions: [
"firestore.databases.get",
"firestore.databases.list",
"firestore.documents.get",
"firestore.documents.list",
// Add other necessary permissions
],
});

Least Privilege Principle: Minimising Risk

  • What: Each role is granted only the permissions necessary for their function.
  • Why it matters: This reduces the potential impact of compromised accounts and limits the scope of potential insider threats.

3. Data Loss Prevention: Guarding Against Leaks

Cloud DLP: Real-Time Data Scanning

  • What: Implement Google Cloud Data Loss Prevention (DLP) for continuous monitoring.
  • How: Set up custom rules to identify sensitive data patterns (e.g., credit card numbers, addresses).
  • Why it matters: Proactive scanning helps catch potential data leaks before they happen.

Automated Actions: Instant Response

  • What: Configure Cloud DLP to take immediate action on detected sensitive data.
  • How:
    - Automatic redaction or blocking of sensitive data exports.
    - Real-time alerts to the security team for suspicious activities.
  • Why it matters: This adds a layer of automated protection, reducing reliance on manual oversight.
// Cloud DLP Inspect Template
const dlpInspectTemplate = new gcp.dataloss.PreventionInspectTemplate("dlpInspectTemplate", {
parent: `projects/${pulumi.output(gcp.organizations.getProject()).projectId}`,
templateId: "bean-there-brewed-that-inspect-template",
description: "DLP Inspect Template for Bean There Brewed That",
displayName: "Bean There Brewed That DLP Inspect Template",
inspectConfig: {
limits: {
maxFindingsPerItem: 100,
},
infoTypes: [
{ name: "EMAIL_ADDRESS" },
{ name: "CREDIT_CARD_NUMBER" },
// Add other info types to detect
],
includeQuote: true,
},
});

Putting It All Together: The Power of Integration

The true strength of this security strategy lies in how these layers work together:

  1. Encrypted data flows through secure channels.
  2. Access controls ensure only authorised personnel interact with sensitive information.
  3. DLP measures act as a final safeguard, catching any potential leaks that might slip through.

This comprehensive approach not only protects ‘Bean There, Brewed That’s’ customer data but also ensures compliance with relevant data privacy regulations.

Beyond the Coffee Shop: Applying These Principles

While we’ve focused on a coffee chain, the principles here apply broadly. As a Professional Data Engineer, you can adapt this multi-layered approach to secure data in various domains:

  • Healthcare: Protecting patient records and research data.
  • Finance: Safeguarding transaction details and financial models.
  • E-commerce: Securing customer profiles and purchase histories.

Conclusion: Security as a Continuous Process

Remember, implementing these measures is just the beginning. True security requires ongoing monitoring, regular audits, and a commitment to staying ahead of emerging threats.

By adopting a multi-layered security strategy like the one we’ve explored, you’re not just protecting data — you’re building trust with your users and stakeholders. And in today’s data-driven world, that trust is as valuable as the data itself.

What security challenges are you facing in your projects? How might you adapt this strategy to address them? Share your thoughts and experiences in the comments below!

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