The Diary Studies (WFH)

What can we learn about our current behaviours and how can we form better ones?

An illustration of a smartphone open on a messaging screen AND illustrations of the Orange persona Wiz, the Pink persona Twinks, the Yellow persona Sunny, the Green persona Newbie, the Blue persona Guru and the Grey persona Skool (nicknames used)

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Diary studies and emotional scales

The following 6 studies were conducted in Spring 2021. Each participant sent me updates via WhatsApp regarding their workdays between a Monday and Friday. Morning, afternoon and evening. Each piece of communication gave me both positive and negative insights into their daily routines.

Key to reading the case studies

-2 is Bad, -1 is Not good, 0 is Neutral, 1 is Good and 2 is Great! Red triangles are painpoints and Green squares are positives.

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No spelling mistakes have been corrected….

The Wizz-kid (AKA Wiz) — Orange

Wiz is a software developer living in a city with their partner

An image of Wizz-kid’s week as an emotional scale (Orange) — the persona works full time and lives with a Significant Other

Closing thoughts:
“I think this exercise helps with your mental health, as it forces you to step back and look at your day from a 3rd perspective — very interesting. It has definitely helped me.”

Twinkletoes (AKA Twinks) — Pink

Twinks is a marketing exec living in a city with housemates and a pet

An image of Twinkletoe’s week as an emotional scale (Pink) — the persona works full time and lives with housemates and a pet

Closing thoughts:
“It’s been great writing down how I feel and plans as it feels like when I write it down I’ll follow through on it. Also great to reflect on what I’ve actually done. I’ve never been one to keep a diary but I may do after this.”

The Sun-worshiper (AKA Sunny) — Yellow

Sunny is a project-lead living in a suburb with their partner and kids

An image of Sun-Worshipper’s week as an emotional scale (Yellow) — the persona works part time and is married with two children

Closing thoughts:
“It was actually really nice to stop and pause 3 times a day to take stock. Don’t think I realised how much affect the weather has on my mood, I don’t think it used to from an office.” 🤔

The New-starter (AKA Newbie) — Green

Newbie is a designer living in a city with a family member

An image of Newbie’s week as an emotional scale (Green) — the persona works full time in a new role and lives with family

Closing thoughts:
“There is something interesting about whether voluntarily working late is a positive or negative. It looks like for me a lot of my concerns around work are about tiredness and focus.”

The Guru Sensei (AKA Guru) — Blue

Guru is an operations manager living in a suburb with pets

An image of Guru’s week as an emotional scale (Blue) — the persona works part time and has a beloved pet

Closing thoughts:
“It was good mindfulness.”

The Scholar (AKA Skool) — Grey

Skool is a designer living in a city with flatmates

An image of The Scholar’s week as an emotional scale (Grey) — the persona works full time and lives with housemates

Closing thoughts:
“This week has been a hard one for me. Had a lot of context switching and blockers to the work I’m trying to do, with not much space for feeling less than great. I really enjoyed coming into the office because I liked the variety, the air con, and the bike ride in.”

— — —

Thank you again to the participants!

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I write about human behaviour, user experience design and the evolution of my career

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Naomi Grant

Naomi Grant

A UX designer with a background in Graphic design.

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