Delaying the Core Action: Here’s How to Do it Right
Yes, yes. Right now we’re obsessing about Better Disclosure. But there’s good reason. Poor disclosure practices are deliberately deigned. They’re a symptom of a much bigger issue in society.
In fact, I’ve been speaking about this in a heap of different forums. And I don’t plan to slow down.
Tackling disclosure directly forces us to challenge assumptions we have about power and relationships. When we do this we realise pretty quickly that we’ve got some progress to make if we are to design a better future.
With that out of the way, let’s get back to this week’s Here’s How To video.
Our Better Disclosure Canvas helps bring evidence based practices to life via a consistent and guided sequence.
One of the specific tactics the canvas helps you work through is Delaying the Core Action. This is an attempt to enhance the likelihood people understand what they’re getting into by thoughtfully designing valuable friction.
This might feel scary. It will require some courage on your part. To do this, and to do this well, you need to challenge the default patterns of today that encourage the Agreement Bypass Bias (read: the ‘learned’ behaviour we basically all exhibit that leads us to rush through — or completely bypass — agreements, and then sign or accept them with limited thought). You’ll need to push your organisation to do better.
Here are some actionable tips to get you started.
If you want to learn more about the specifics of how to create a business case for this, what type of evidence will compel action or anything else that might help the Better Disclosure movement, reach out. I’d love to chat!
