Knowledge Base | Getting an Unstructured Data Error Message? Here’s Why

When you tag data fields using our Grepsr for Chrome extension, you may get an error message sometimes that says “The data is unstructured. Please try again.” at the bottom-right corner of the screen.

Cause

The main reason why this happens is that the selected fields are located in different containers within the website’s HTML code.

This means that, as in the example above, even if one of the selections doesn’t follow the selection pattern (‘Title’ of the listings vs filter option in our case), the plugin fails to determine a structure.

Solution

• The first thing you could try is to reset selection and re-tag the data fields.
• If you know or suspect that the number of items selected for a data field seems a bit off, you can look for any unwanted selections, remove them until you get the correct number and save them.

However, if none of the above work, or you want the data in a custom structure, then simply get in touch with us — via email (contact@grepsr.com) or our contact form. Our specialists will deliver the data in exactly the form you need via our Concierge platform.