4 Tips for Customer Service that’s Anything But Small [Slideshare]

By Emily Stanford

Salesforce
Grow: For Growing Companies
1 min readOct 9, 2015

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No matter how small your startup is, you don’t have to sacrifice the quality of the customer service you deliver. High-tech, high-touch customer service is possible with the right tools and the right team in place. Startups around the world are disrupting customer experience and taking on the “big guys” because of the level of service they are able to provide their customers.

As a small business, you won’t be able to do it all — that’s why it’s even more important to be in tune with your customers in terms of what is most important to them.

We sourced tips from 4 of our amazing small business customers at Salesforce to learn their secrets for not-so-small customer service. Check out the slideshare below for their insights:

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