Growth 85
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Growth 85

Growth 85’s Customer Success Glossary

A living document of common terms and definitions

Welcome to Growth 85’s living glossary for customer success. Life can be confusing with language from accounting, sales, marketing, professional services, and other traditional teams. Use this document as a quick reference for all those three-letter acronyms and fancy buzz words.




Plain language guides for the Customer Success community

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Jonathan Hsu

Jonathan Hsu

Top writer with 2.5M+ views.

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