Introducing Feedback Bot: Customer Experience Powered by Conversational AI

Haptik
Haptik
Sep 12, 2018 · 8 min read

Customer Feedback Collection — The problem you didn’t know you had

Introducing, Feedback over Chat

1. Qualitative + Quantitative

2. Real-Time + Contextual

3. Intelligent Outreach

But Why Chat?

1. Higher Engagement leads to Higher Completion Rates

2. Take Action!

3. Live Chat and Sentiment Analysis

4. Customer Reach

Measure Everything with Analytics

Aggregation

NLP for Insights

Does your business need Feedback Bot?


Haptik Inc

Haptik is India's largest Chatbot platform. As an Indian Tech Startup, this publication chronicles our journey to building a world class product.

Haptik

Written by

Haptik

Global leaders in Conversational AI, building chatbots that work :)

Haptik Inc

Haptik is India's largest Chatbot platform. As an Indian Tech Startup, this publication chronicles our journey to building a world class product.