Send SMS alerts & notifications to farmers

Harvesting agri-lending suite now allows financial institutions to send SMS notifications & alerts to their loanee farmers.

For small farm holders, who are often very far away from the financial institution’s last mile branch, one of the very cost-effective way to reach to them is over SMS. However with a growing loan portfolio, multiple loan types with different repayment schedules, it can get very hard for a financial institution to manually text each and every farmer for every relevant step of the loan life-cycle.

Harvesting agri-lending suite now supports the ability to send automatic SMS to all borrowers (farmers) in just a few clicks. The system consists of a user-friendly option in the dashboard, where the operations team (or anyone appropriate) in the financial institution can easily schedule SMSs by selecting pre-defined “Smart Rules”.

What are some pre-defined “Smart Rules” we support?

Using Harvesting dashboard, the financial institution representative can select one or more ‘rules’ which helps define when to trigger automatic SMS. Some examples of such rules include “Loan payment reminders”, “Overdue reminders”, Approval notification and more. We call them ‘Smart Rules’ given Harvesting’s SMS system keeps track of all the loan payments/re-payment schedules, and only sends out SMSes if conditions are met.

Limited Availability

For now, the SMS feature is available to only select customers and requires buying the appropriate number of SMS credit in advance. The actual cost of this service varies by the region, given the cost of sending SMS can vary.

If you are interested in learning more about how Harvesting’s Agri Lending Suite please email us at info@harvesting.co