Rules for building communities
Published in
1 min readAug 17, 2020
On 6 August, I led a round table on “rules for building communities” at Freshworks’ India edition of Against All Odds conference.
I discussed the following key aspects of #community building:
- Community is the outcome of a repetitive activity.
- Use tools that allow you to overcome the hurdles of doing your activity regularly.
- For communicating with participants, use those tools which are sticky with your users, and will reinforce the stickiness.
- Processes and rules — such as code of conduct, #privacy policy, editorial policy — are crucial for setting the culture. Reinforce process to institutionalize culture.
- Community building is personality driven. Good community managers are good project managers + good conversationalists.
See the slides which elaborate on the above points: https://docs.google.com/presentation/d/1D9-7hnGi1CF7_98GkMP11fTW6JLHiS3RMbfECUNNhlg/edit?usp=sharing