Introducing the all-new Hashtag Loyalty Business Dashboard!

Karan Chechani
Hashtag Loyalty
Published in
3 min readApr 21, 2017

We’re excited to introduce you to the all-new Hashtag Loyalty business dashboard! We understand as business owners you’re probably juggling between multiple things at once and you need information about your business quickly and easily. This new dashboard has been designed backwards from first-hand feedback and experiences.

Customer Insights, Easily Understood

Our new interface is easy to navigate through and is beautifully designed. You can now track how often your loyalty program is being used, see detailed customer information, and track your marketing campaigns, feedback and customer acquisition features all in a simple, user-friendly manner. The overview page shows you how many visits you’ve generated and how much revenue key segments of your customers are bringing in. At a quick glance you can evaluate the target audience for your marketing and up-sell activities.

Business Dashboard: Overview

Enhanced Customer Profiling

We’ve enhanced our customer segmentation to capture different parts of a customers life-cycle from the moment they enter your store right unto to the point of where the likelihood of them returning is very low. This segmentation powers all our features and gives you the chance to personalise your customer engagement and boost your revenues.

Change Definitions of Customer Segments based on your Business Preferences

Run Targeted E-mail & Text Message Campaigns easily!

Simple 4-step process that helps you run Campaigns!

Run e-mail or text campaigns with a simple 4-step process. You can shoot out a campaign in less than 30 seconds! Choose your mode of communication (E-mail, SMS or E-mail & SMS), then the type of campaign you want to run (Reward or Information) and personalise your content and upload custom images. Send your campaign immediately or schedule it for another date!

You can now upload contacts as well and use our platform to engage with these customers. Target customers within a specific age range or of a particular gender with our demographic filters as well.

Review and analyse your campaigns quickly to see what did well. Like a campaign that performed well for you? Use our replicate feature to send out a similar campaign — no need to waste time drafting another one.

Review and Analyse Campaigns — Replicate the Successful ones!

Engage With Your Customers — Automatically!

We know you’re busy, so we’ve automated your marketing for you. Setup personalised engagement with each and and every customer across their entire customer lifecycle. It’s personalised targeted marketing that brings back your customers — all of this without lifting a finger. Need we say anything more!

Ensure You Communicate With Each & Every Customer via Auto-Engage

Own Multiple Outlets or Businesses?

Introducing your very own chain dashboard — link all your businesses and access all your customer data from a single dashboard! Toggle between different outlets to view individual outlet data. What’s more? You can run all our features at chain level — setup campaigns, auto-engage, feedback and it’ll be implemented across all your outlets.

You can check out more about us at www.hashtagloyalty.com.
Like what we do? Reach out to us and request a demo!
Want to have a general conversation with me or about the product, you can always drop a line at karanc@hashtagloyalty.com.

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Hashtag Loyalty
Hashtag Loyalty

Published in Hashtag Loyalty

Hashtag Loyalty is India’s most widely used Customer Engagement Platform for hospitality and retail businesses. It enables businesses to grow by building customer loyalty, improving retention and increasing revenue.

Karan Chechani
Karan Chechani

Written by Karan Chechani

Co-conspirator @Hashtagloyalty & perennial want-to-be.