Mental Health and Technology

What If a Chatbot Listened When No One Else Did? A Story Backed by Scientific Studies

The first clinical trial published in a peer-reviewed journal provides valuable insights into how chatbots can support mental health progress.

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Sometimes, we don't need advice. We do not need a diagnosis or a prescription. We just want someone or something to be present. To stay with us in quiet understanding or respond with a few compassionate words that help the weight feel a little lighter.

As a cognitive scientist, educator, and long-time mentor for those struggling with mental and emotional issues, I have spent decades studying how people process emotions, navigate uncertainty, and seek meaningful connection in various ways.

I frequently write about the use of technology for both physical and mental health. I have worked with students, proteges, and freelance writers from many walks of life — some religious, some not; some who identify as queer or neurodivergent; others shaped by trauma, culture, or silence.

This diversity is vital to acknowledge, and we must overcome our prejudices to facilitate healing. They each came with different life experiences but…