Patient Care
The Evolution of Patient Engagement: Transforming Healthcare with Next-Generation Platforms
How Life Sciences Are Shaping Seamless Patient Journeys Through Technological and Philosophical Advances
The global healthcare landscape is continuously evolving. The life sciences industry is stepping beyond the core patient services domain to develop next-generation engagement platforms. These platforms today intend to traverse the entire patient life cycle seamlessly. The contemporary solutions intend to enhance health outcomes. This developmental process in the healthcare realm prompts us to reflect on the deeper aspects of patient engagement.
A few years ago, in 2016, Deloitte brought out a pivotal moment for life sciences companies in their exciting article, "Patient engagement strategies in a digital environment.” The article emphasized the prospect of impacting patients’ lives by closely engaging with them. Myriad technologies were emerging then, promising a more holistic and seamless patient engagement experience through tools like wearable devices and mobile wellness apps.
Fast-forward to 2020, and the task of delivering a seamless, meaningful patient experience persists across the healthcare ecosystem. Today, this…