5 startups that are redefining the home delivery industry

We as consumers lookout for our safe and secure life whether it’s buying things from a store or a delivery that comes to our home. We need services from companies that are reliable and convenient to use, which gives assurance and builds trust. Home delivery has led to employment and a new and friendly way of transportation, which doesn’t require much of a bother to the customers.

Ravender Sharma
Heapstead Solutions
5 min readMay 29, 2020

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The home delivery industry is huge and has enormous potential in improving and providing new ways to customers, Focusing on AI and bringing you a “gofer” that can do all your errands for you, here are five startups that are transforming the delivery and solving the logistics puzzle.

Uber Eats

Uber Eats is an American online food ordering and delivery platform and it partners with restaurants in dozens of cities around the world. Uber Eats has got a very good hold on the food delivery business, standing out around the globe enhancing ways of delivery. Ordering can be done on their website or a mobile app, the Uber Eats app connects anyone with a broad range of local restaurants and food, so they can order from the full menus of their local favorites whenever they want.

Founded in 2014 and headquartered in San Francisco, California. The platform occasionally features food from local celebrity chefs wishing to increase their public visibility, including some who do not have physical restaurants.

At the time of the outspreading of Covid-19, they planned to deploy drones for delivering, not only for food but also for other utilities to satisfy the needs of people without putting anybody’s life at risk.

Swiggy GO

Swiggy has already a reputation and being one of the major food delivery companies in India, now the company has strived into the delivery of day-to-day items too. Swiggy Go and Swiggy store were launched earlier last year, Swiggy Stores aim to provide free delivery services of household items like groceries ordered from stores within six km, while Swiggy Go is akin to Dunzo, that delivers parcels from one place to another.

As quoted by the company, Bangalore will be the first city in the country to experience Swiggy do the last-mile delivery for everything, not just-food. By 2020, we will expand Swiggy Go to over 300 cities and Swiggy Stores to all the major metros, ushering in a new era of convenience for consumers across India.

FedEx

FedEx Corp. is a holding company, which interests and works in the provision of a portfolio of transportation or delivery, e-commerce, and business services. The company was founded by Frederick Wallace Smith on June 18, 1971, and is headquartered in Memphis, TN.

It operates through the following suite of services:

· FedEx Express,

· FedEx Ground,

· FedEx Freight,

· FedEx Services, and

· Corporate, Other, and Eliminations.

The FedEx Express segment consists of domestic and international shipping services for delivery of packages and freight. The FedEx Ground segment focuses on small-package ground delivery services. The FedEx Freight segment offers less-than-truckload freight services across all lengths of haul.

Amazon Transport Services (Amazon)

Amazon is at the nexus of e-­commerce, data, and logistics, with a drive to constantly improve its logistics network. According to its 2017 annual report, more than a quarter of Amazon’s third-­party sales (which represent half of Amazon’s sales) are cross border.

As expected from Amazon, there are several other highly innovative (and slightly crazy ideas) in motion too, such as crowdsourced deliveries from ​external contractors​ (more on Flex’s development below), ​delivery to car trunks​, ​remote door access to Amazon couriers​, ​Amazon lockers​, apartment hubs​ and ​dozens of drone delivery patents​.

​Fulfillment and global logistics is increasingly a goal in and of itself.​ The company’s early 2018 competition assessment noted that “companies that provide fulfillment and logistics services for themselves” are competition.

Rapido

Even though being a Bike-taxi startup, Rapido announced the launch of its delivery vertical essential. Rapido, an online marketplace to cater to the essential needs of citizens. It has been supporting the Delhi government in delivering essential items like milk and food packets, under the DCPC Node, in underprivileged areas of the city, on the course of lockdown, to prevent any further harm to people.

Rapido has also collaborated with Bruhat Bengaluru Mahanagara Palike (BBMP) COVID-19 Home Delivery Helpline as a delivery service partner in a move to resolve supply-chain challenges amid the lockdown. Equipped with a fleet of driver-partners, Rapido’s delivery vertical will enable the delivery of essential supplies from over 16,000 local groceries and medical stores. So as the spread continues, Rapido will be facing new challenges to reach the needs of the people.

As the modern world will evolve the deployment of new technology will take place hand-in-hand. Everything will be modernized the home delivery industry will enhance. Reaching new ways to fulfill and accomplish consumer convenience, but what it’s worth? Making people stay at home not going out to buy daily stuff, making them lazy and obnoxious in the long term, not encouraging them to walk-in for minor things.

Home Delivery is a bane but comes with so many banes too, it should be perceived where delivery is most vital and where it is not. In this busy and beginning to be extremely lazy, the last thing to do would be- seat and wait while your grocery drops onto your doors.

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