How Should I Create User Persona
š¤ So how do we create user Persona? ā£
Post is a courtesy by @anfisignā£
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Here are 3 principal steps: ā£
ā£šStep 1
Get the data
1ļøā£ Collect The Information About Your Users (that you already did during the user research)ā£
2ļøā£ Identify Behavioral Patterns From Research Dataā£
3ļøā£ Create Persona Documentationā£ā£ā£
Some analytics tools: HypeAuditor, TubeBuddy.
šStep 2ā£
So how do we identify Behavioral Patterns? ā£ā£
1ļøā£List all of the behavioral variables (ways in which users behavior differs, like Ā«Frequent travelerĀ» against Ā«rare travelerĀ» and so on)ā£
2ļøā£ Map each interviewee against the appropriate set of variablesā£
3ļøā£ Identify trends: find a set of people clustering across six or eight variables. These trends form the basis of each personaā£ā£
(see the illustration and example in the gallery)ā£ā£ā£
šStep 3ā£
Assemble a personaās descriptions around behavioral patternsā£ā£
In general, it should include: ā£
šPersona name (fictional)ā£
šDemographics (gender, age, location, marital status, family)ā£
šGoals and needsā£
šFrustrations (or Ā«pain pointsĀ»)ā£
šBehaviorsā£
šBits of personality (a quote or slogan capturing personality)ā£ā£ā£
šTIP: ā£
Just google George Olsen. He has developed a comprehensive list of all the factors that can be considered for persona description.ā£ā£ā£
ā Let us know if you do it differently and how? Would love to hear about your practices in the commentsā£.