Infographic | 5 Advantages of Having Live Chat on Your Website

Daniil Kopilevych
Sep 3, 2018 · 2 min read

It’s been said a lot about live chat and its advantages over the years — how people prefer it over all the other customer service channels, how it increases loyalty, conversions and how it can pretty much bring us all the world peace.

But what are the actual facts? Is live chat really that awesome?

Short answer?
Yes, live chat is really THAT awesome.

Long answer?
We’ve collected 5 main advantages that a business can get from having live chat on a website and present them to you in the following infographic.
Every word in it is backed by data and common sense.

Not for nothing, live chat is just a great way for communicating with your customers. They don’t want to wait on hold no more (if they ever even did), they want to get their issues resolved fast and efficiently.

The new era of customer communications is upon us. Are you ready for it?


Story originally published by Anastasiia Khlystova on HelpCrunch blog.

HelpCrunch

Live chat + Email marketing software

Daniil Kopilevych

Written by

Marketing @HelpCrunch customer communication software

HelpCrunch

Live chat + Email marketing software

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