Helpman Receives FinancesOnline 2017 Great User Experience Award
One of the post-its on my wall tells me everyday to “Make others successful”. I do my best to provide the best customer support service ever and make sure that Helpman is a useful tool for my customers. That’s something that FinancesOnline, one of the most popular business review directories, find particularly impressing in their detailed review of Helpman.
I am happy to inform you that Helpman was awarded with not one, but two of the prestigious FinancesOnline awards. I won their Great User Experience Award for 2017 and the 2017 Rising Star Award for their top customer support software category. As you can probably guess, my app’s efficiency was recognized both by software experts and customers, and we couldn’t be happier about it!
In their Helpman review the platform’s SaaS and B2B experts keep a close eye on customer support systems, and award the ones that do a great job satisfying user expectations. The Great User Experience Award is usually given to products contributing significantly to the quality of user experience, while the Rising Star one is awarded to services that are really efficient despite their young age.
FinancesOnline experts were really impressed by Helpman’s ease of use, and how simple and straightforward it is to create a knowledge base from the ground up as well as how quickly Customer Support teams can update its contents.
I accepted the news about both awards with utmost pride and satisfaction, and promised to commit myself even more to facilitating customer support. I invite all current and prospective clients to expect outstanding service, and even more advanced feature suite from Helpman in the future!
