#3: Omada Health’s CMO, Andréa Mallard, on why design is too important to be left to designers

Gannon Burgett
High Resolution
Published in
2 min readFeb 27, 2017

In our third interview, Omada Health CMO, Andréa Mallard, shares how design should be looked at as an overarching muscle that needs to be continuously flexed within the entire organization structure.

Some of the major themes

Show don’t tell — Talk is cheap, especially in the design world. “When you show a design-centric change rather than tell it, people get on board really fast.”

Design as a connective tissue — Everyone is a designer, regardless of their position in the business. Andréa explains how even the decisions that seem completely unrelated to design can have a critical impact on the business and its user experience.

Intersection of business & design — Andréa details how Omada Health uses pricing as a design function to help guide the direction and — more importantly — the purpose of its products.

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