Tip #1: Using Wordpress.com & Highrise autoforwarding

If you’re collecting information or questions using a contact form, Highrise is a useful way to manage those form submissions and replies.

We’ll cover how to do this in about 5 minutes using Wordpress.com, Gmail/Google Apps, and Highrise.

Step-by-step

  1. Find your dropbox address, and copy it.
  2. Go into Gmail/Google Apps, go to Settings > Forwarding and POP/IMAP
Image for post
Image for post

3. Click Add a forwarding address, and paste in your dropbox address and add +fw to it. More info here.

4. Confirm your dropbox address as a forwarding address, and enable forwarding in Gmail/Google Apps. (If you’re using Google Apps, you don’t need a confirmation code)

5. Go into Wordpress.com, and create a new page with a contact form. Make sure your form settings send notifications to your Gmail/Google Apps address.

Image for post
Image for post

6. Fill out the Wordpress.com form, and check Gmail and your Highrise inbox for the notification.

7. Using the Gmail/Google Apps integration, reply to the email.

Image for post
Image for post

If you have any questions on setting this up, contact our support team here.

Write about customer support and other shenanigans. Part of the lovely team @highrise, learn more about me here: https://hotdogsandeggs.com

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store