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How to improve customer satisfaction in 5 simple key points

Mariana Marques
Nov 13, 2017 · 4 min read

1. Give more, get more

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“…anticipate their needs and wishes

2. Customer loyalty is priceless

3. Use negative reviews to your advantage

“…a fast response makes the difference between gaining or losing a customer”

4. Messaging apps are an excellent channel to provide a good customer support

5. Ask for and track guest’s feedback

“… show that you listen to their thoughts and ideas”

HiJiffy

Increase your direct bookings and your customer…

Mariana Marques

Written by

Junior Marketing Manager @ HiJiffy

HiJiffy

HiJiffy

Increase your direct bookings and your customer satisfaction with our cutting edge AI-powered Chat Booking Assistant and a one-stop platform for all your communication channels | https://hijiffy.com

Mariana Marques

Written by

Junior Marketing Manager @ HiJiffy

HiJiffy

HiJiffy

Increase your direct bookings and your customer satisfaction with our cutting edge AI-powered Chat Booking Assistant and a one-stop platform for all your communication channels | https://hijiffy.com

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