Neobookings and HiJiffy Integration: Transforming Guest Satisfaction through AI Powered Communication

Nikita Matharu
HiJiffy
Published in
2 min readApr 20, 2021

HiJiffy has partnered with Neobookings to ensure that customers receive instant communication through a sophisticated AI chatbot experience. The two-way interaction between HiJiffy and Neobookings allows customers to receive faster answers than ever before.

HiJiffy and Neobookings Integration: Transforming Guest Satisfaction Through AI Powered Communication

HiJiffy and Neobookings have entered a partnership that enables users to freely optimize their booking experience with chat automation to quickly answer their queries. Neobookings now has access to an all-in-one platform that boosts direct bookings through real-time quotations and photos of hotels. Users are able to choose their room, receive real-time prices, and much more to complete their booking.

Main advantages of the integration with the Neobookings booking engine:

  • Real time information: Our chatbot provides real time information to prospective clients so they always get the best offer available.
  • Direct Booking Links: once the customer is ready to book, we offer a direct booking link to surge direct bookings. The user instantly sees the price and the description within the widget.
HiJiffy is able to send a magnitude of responses
HiJiffy is able to send a magnitude of responses

What other features does HiJiffy ChatBot have?

  • Aside from the quick installation and set-up, HiJiffy offers over 160 hospitality-related topics for your hotel. You simply must approve them.
  • More and more channels! Aside from the hotel’s website, you can communicate with your clients through Facebook Messenger, WhatsApp, Telegram, Line, WeChat and countless more.
  • Human Touch. When the clients would like to speak to a Live Agent, HiJiffy’s solution directly transfers the clients to the next available agent.
  • Independent or Chain Hotel Compatibility. If you have several hotels, you can create content which can be shared among them all from the same console.

About Neobookings
Neobookings is a booking engine for hotels, hostels, apartments and booking portals. It offers corporate web design and search engine optimization. Facebook booking engine and hotel software for mobile devices. Their key features include: own channel manager, integration with different PMS on the market and realization of XML connectivities.

Click here for more information about Neobookings.

About HiJiffy
Founded in 2015, HiJiffy was built with the vision to deliver remarkable guest experiences by leveraging AI-powered Chat Booking Assistant and automation tools across a vast range of messaging platforms such as WhatsApp, WeChat, Facebook and much more. Today, HiJiffy is recognised as one of the most innovative solutions in Tourism by the World Tourism Organisation.

Click here for more information about HiJiffy.

If you want to know more about how our solution can help you improve your Customer Care, check our website https://hijiffy.com/ and book a personalized demo.

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Nikita Matharu
HiJiffy
0 Followers
Editor for

Growth Marketing Lead @HiJiffy, an all-in-one communication platform that helps hotels increase direct bookings while improving the guest experience.