Hims & Hers Adds Primary Care Treatment

hims & hers
Published in
2 min readMar 25, 2020


We’ve expanded our telemedicine offering to help overwhelmed health care providers and provide patients another way to access virtual care across 29 states

It’s never been more important to stay home. In response to COVID-19, health care providers are encouraging patients to turn to telemedicine for care. The ability to access medical treatment and expertise from home can play a critical role in stopping the spread of this disease. That’s why over the last two weeks, we have been working around-the-clock to expand our services by offering access to primary care.

“Telemedicine is playing a critical role as the healthcare system faces unprecedented demand during this outbreak,” said Chief Medical Officer of Hims & Hers, Dr. Pat Carroll. “Hims & Hers was intentionally built on a digital platform with safety in mind, and we’ve managed access for over one million medical visits on our platform since launch. We feel confident in our ability to increase much-needed access to virtual care during this challenging time.”

Last week we launched access to primary care in five states where the burden on the hospital system and brick-and-mortar provider practices has been particularly severe, and received an overwhelming response. Given the high demand, we’ve expanded this service to additional states. People from 29* states can visit our digital platform to access primary care treatment; appointments can be made at forhims.com/primary-care, for men, or forhers.com/primary-care, for women. Visits are $39.

Hims & Hers provides access to treatment for the following primary care conditions:

  • Upper respiratory infection including bronchitis, influenza, and viral URI
  • Influenza screenings are also available
  • Viral and bacterial Pharyngitis (strep throat)
  • Allergic Rhinitis including seasonal allergies
  • Viral and bacterial Sinusitis (sinus infection)
  • Viral and bacterial Conjunctivitis (pink eye)
  • Urinary Tract Infections
  • Yeast Vaginitis
  • Fungal skin rashes including Tinea Pedis, Tinea Cruris, Tinea Corporis
  • Contact Dermatitis (skin hypersensitivity reactions from allergens)
  • Impetigo (skin infection)
  • Hordeolum (stye)
  • Urticaria (hives)

Primary care is something we’ve always envisioned being available through Hims & Hers, but we didn’t know we’d be fast-tracking it to meet today’s acute need. While the primary care offerings we provide access to may evolve overtime, our current goal is to do as much as we can as quickly as possible to relieve the pressure being felt by these healthcare providers.

We’d like to thank health care professionals who, along with their families, are on the front lines fighting COVID-19 and working tirelessly to serve those in need.

Anyone can take a COVID-19 self-assessment on Hims (www.forhims.com/coronavirus) and Hers (www.forhers.com/coronavirus).

*Alabama, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Kentucky, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Montana, North Carolina, Nebraska, Nevada, New York, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Washington, Wisconsin, and Wyoming.



hims & hers

Hims is a men’s wellness brand that’s connecting guys with science-backed solutions for health issues that can be optional. https://www.forhims.com/