Hippo Digital
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Hippo Digital

Kirsty Ramsay-Hogan

Dec 3, 2021

5 min read

Accessibility is not a feel-good activity

“There are many challenges that stand in the way of inclusion, the sneakiest of which are sympathy and pity. Treating inclusion as a benevolent mission increases the separation between people. Believing that it should prevail simply because it’s the right thing to do is the fastest way to undermine its progress. To its own detriment, inclusion is often categorised as a feel-good activity.”

Kat Holmes, Mismatch

Screenshot of the guidance page in DWP Accessibility Manual
DWP’s Accessibility Manual ‘Guidance for your job role’ page