Rachel AbbottFamily (mis)Fortunes — How your research participants might be biasing your findingsI started working on a national Covid-19 project at the start of May 2020, and I would continue to do so for the next 20 months. When we…Jul 19, 2022Jul 19, 2022
Karen LambBehind every good Product Manager is a GREAT User ResearcherI’ve been working on digital/software product development for over eight years now. I have always worked with a User Experience Designer…Nov 2, 20211Nov 2, 20211
Rachel Abbott“I’ve gotta get thru this [service assessment]Like many people, I’m on LinkedIn. Whether you love it or hate it (I’m leaning slightly more towards the latter), it can undoubtedly be…Aug 10, 2021Aug 10, 2021
Kate EveryBetter together: How human-centred researchers and designers can collaborate betterA recent cross-over meet-up between our Research and Design communities in Hippo Digital led to some great insights about how we can best…Jul 5, 2021Jul 5, 2021
Rachel AbbottWhy I don’t recommend recommendationsThe design and research communities are very close in Hippo Digital — we have open door policies to our community meet ups, and more often…Apr 20, 20212Apr 20, 20212
Rachel AbbottUser Research with a non-verbal participantA couple of months ago, I was recruiting for research participants to help us improve the user experience of getting tested for…Dec 15, 2020Dec 15, 2020
Suly KhanHow might we track design and research insightsYou’re in a product team, you’re churning out serious volumes of prototypes and research, links are being sent to a number of different…Jan 8, 20201Jan 8, 20201
Fern WilliamsAccessibility: it’s our first thought, not an afterthoughtHippo Digital is passionate about ensuring we make services accessible right from the start of any project we work on. We understand that…Nov 12, 2019Nov 12, 2019
Leah ThompsonExperiencing my first service assessmentI’m Leah, I joined Hippo 5 months ago as a User Researcher. We help the team to learn about users behaviours, motivations and needs when…Feb 5, 2019Feb 5, 2019
Leah ThompsonWhy I chose to work with empathy maps instead of personasI have just finished working on a project for the National Careers Service, where we developed a product which allows people to find out…Jun 10, 2019Jun 10, 2019
