Image for post
Image for post
Remote site access is a key enabler to building new workflows around virtual site inspections.

Virtual Site Inspections: A Temporary Solution or a New Best Practice?

There’s little debate that when we’re through the worst of COVID-19, we will have uncovered new and better ways to do things. Municipalities are adopting virtual technology to carry out site inspections so projects can continue to progress. But video inspections are just a jumping-off point. The technology behind 360° photo capture is at a point where it can simplify site inspections without compromising outcomes.

May 20, 2020 · 8 min read

Using simple technology to bridge the gap

It’s clear that the use of video inspections is growing. It’s been adopted in places like Ohio, Nevada, Florida, Atlanta, and in several other states and regions. Most municipalities are keeping things straightforward at this point. They’re using virtual meeting platforms like FaceTime, Skype, Microsoft Teams, or Google Duo and require the contractor to hold a phone or table to capture the video while one or more inspectors watch. Inspectors can instruct the contractor to move in closer, provide a different angle, or stop to take measurements.

There are some limitations, however. You need reliable Wi-Fi coverage and connectivity on the platform you’re using during the inspection. Construction Dive highlighted some other concerns in their recap of the International Code Council’s webinar citing the technological challenges for some inspectors and communication limitations about inspection requirements and scheduling. Recording the video and using it as a record of the inspection may pose a challenge for some, especially where paper and photo records were the standard.

As an alternative to video inspections, some municipalities are accepting photo documentation of site conditions. 2D photos are being used in some cases, but a 360° photo provides better context and information for the inspectors. It’s possible to embed your 360° photos into your PDF inspection reports so everything is in one place and easy for an inspector to manage.

Colliers Project Leaders and J.S. Held have both shared examples online of how they’re using their existing 360° photo capture workflow to extend to their inspection and follow-up inspection reports. The process is simple but gives inspectors the information they need in a format they’re familiar with and comfortable with. The report can include the floor plan with hyperlinks to the 360° view. Colliers refers to it as “Google Street View for construction projects.”

Image for post
Image for post
The core components of “Street View for construction projects.

The possibility of a new best practice

Technology can be a transformative tool for site inspections. Not only can it help streamline the process, but it could improve outcomes, increase the likelihood of a passed inspection, and minimize rework post-inspection.

If we take video inspections as the jumping-off point, here’s how the new workflow for site inspections could look:

1. Pre-inspection workflow

  • Provide the inspector with a link to your floor plan so they can highlight areas they want to review during the inspection. With cloud-based solutions, it’s possible to give them access completely through a web browser allowing them to make notes and annotations directly into the floor plan without any apps or downloads before.
  • Inspector notes could become permanent elements to your floor plan and instantly uploaded to working files for your team to review.
  • An inspector could request photos for specific areas on the floor plan. With a tool like the JobWalk Planner in HoloBuilder, pre-planning of locations at which 360° photos should be captured for the inspection becomes a reality. After the 360° photos have been taken (and, if desired, videos have been embedded) you can send the inspector the updated URL.
  • With access to both the floor plan and photos, an inspector gets an overview of existing conditions, can point out any obvious issues or deficiencies, and further highlight areas they want to review during the inspection. This can all happen digitally.
  • Your team has time to resolve any issues prior to the inspection. New photos can be uploaded to document progress for the inspector.

2. During inspection

  • Technology is available for live-streamed 360° virtual inspection that the inspector can control. At HoloBuilder we call this 360 SiteStream. After you’ve set up a 360° live stream at a certain location on-site, inspectors would be able to rotate and control the view of the camera to view different areas for the inspection. With camera locations highlighted on the floor plan in HoloBuilder, an inspector can simply click on the location and view the site conditions.
  • You can also continue to use virtual meeting apps to capture video for the purpose of inspections. If you attach the video file to your 360° photos that you captured pre-inspection, you can make it easily accessible and interactive for the inspector via a web browser should they want to view it again.
  • Taking notes in the field can happen digitally and within the context of the floor plan. Either the contractor or inspector could add notes from a phone or tablet as well as capture new 360° photos if required. It’s possible, with an app like the JobWalk App, to do everything digitally and make it immediately accessible in your existing workflow. While an official report may be required, field notes can be consolidated within the context of the floor plan for everyone to use — including the inspector to put together their report.
Image for post
Image for post
As shown in this photo from 2019, you just need a 360° camera linked to the JobWalk App for simple and fast capturing in the field.

3. Post-inspection workflow

  • When inspection notes are digital and added to working plans, there is no delay waiting for a report from an inspector. They’re immediately available to act on.
  • Comments from the inspector can always be within the context of the existing site conditions. With everything connected to the floor plan, there is no question about which area or component the notes belong to.
  • Uploading new 360° photos to the floor plan or even attaching videos to the photos to show progress on deficiencies or issues can help eliminate the need for a second in-person inspection.
  • All photos, recorded videos and conversations, and annotations during the process can remain permanently within the job file. Inspectors, owners, and your team could go back to reference them within the context of the job progress at that point. They’re also within the context of the site’s progress so you can see what happened on the job after each stage of the inspection process.

Balancing efficiency with regulations

Technology can minimize the number of trips an inspector needs to make to a job site. And, once they are there, their time can be used more wisely because contractors are prepared for their needs and resolved their issues in advance. Inspectors can be more productive and easily work with contractors on improving the chances of a passed inspection. They can also provide immediate feedback and instantly document it.

Contractors have instant access to an inspector’s notes, helping their team focus on what’s most important before and after the inspection. They also have permanent records of their communications with the inspector all within the context of the job progress. Photos and videos provide definitive proof of the conditions at the time should there be any disagreements or litigations.

If you could use technology to pass your site inspection, would you?

“While there are many new challenges impacting projects’ schedules, many teams have started finding innovative ways to bridge the gaps between digital and physical workflows. With newly found encouragement to be creative, people are finding new ways to deal with the current reality.”

There is technology available to improve the way we do site inspections. It’s a way to bridge the gap today but it will also help us define a new workflow for the future.

What are your experiences with virtual inspections? Which workflows have you implemented and which technologies are you using? Let us know via email to!

We are looking forward to hearing from you! And if you liked this article, leave us some 👏s! Thank you 🙂


Construction Progress Management Platform for Projects That Matter.


Written by − Construction Progress Management Platform powered by 360° Photo Capture. Find us in the Valley, San Francisco and Aachen, Germany.


It’s all about enterprise-ready Construction Progress Management, powered by 360° Photo Capture.


Written by − Construction Progress Management Platform powered by 360° Photo Capture. Find us in the Valley, San Francisco and Aachen, Germany.


It’s all about enterprise-ready Construction Progress Management, powered by 360° Photo Capture.

Medium is an open platform where 170 million readers come to find insightful and dynamic thinking. Here, expert and undiscovered voices alike dive into the heart of any topic and bring new ideas to the surface. Learn more

Follow the writers, publications, and topics that matter to you, and you’ll see them on your homepage and in your inbox. Explore

If you have a story to tell, knowledge to share, or a perspective to offer — welcome home. It’s easy and free to post your thinking on any topic. Write on Medium

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store