Hoodoo Digital’s Principles of Client Communication

Peter Nash
May 1, 2019 · 3 min read
Photo by NeONBRAND on Unsplash

At Hoodoo we want to make sure that we are the type of agency that effectively communicates to the customer, keeping them abreast of what is going on. This includes answering the phone when they call, being available through Slack, coming on-site for face-to-face meetings, and responding to emails in a timely manner. Because of the very complex nature of the product that we support (Adobe Experience Manager) our goal is to ensure that our customers are properly communicated with. Here are three guiding principles that we try to live by to ensure a proper stream of communication with our customers.

Clarity

Understanding

Patience

We serve the customer. It behooves us to act professionally and know how to communicate with them towards a lasting relationship. Do you wish that your AEM implementation partner communicated like this?

We do. We’re Hoodoo.

Hoodoo Digital

Hoodoo Digital brings simplicity to the complexity of an…

Peter Nash

Written by

Manager of Content Marketing

Hoodoo Digital

Hoodoo Digital brings simplicity to the complexity of an AEM implementation. Using an optimized implementation process we deliver solutions that use the latest features of AEM and provide a highly effective way for your marketing team to accomplish their daily goals.

Peter Nash

Written by

Manager of Content Marketing

Hoodoo Digital

Hoodoo Digital brings simplicity to the complexity of an AEM implementation. Using an optimized implementation process we deliver solutions that use the latest features of AEM and provide a highly effective way for your marketing team to accomplish their daily goals.

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