Leading Through Generational Differences: Finding Common Ground

Jat Thompson
Horizon Performance
2 min readAug 29, 2024

As a leader, it can be frustrating to navigate the ever-evolving landscape of generational differences. The way we interact with one another has changed significantly, influenced by advancements in technology, shifts in cultural norms, and evolving workplace dynamics. However, at our core, human nature has remained largely unchanged over the past decade — or even the past 2,000 years. Whenever I find myself focusing on how different younger team members work and commumicate, I remind myself of these five fundamental truths:

1) People long to have purpose and meaning for their life.

Deep down, most people desire to have purpose and meaning in their lives. As a leader, it’s my responsibility to remind and guide them towards this fulfillment. Sometimes, all they need is a gentle nudge to realize their potential.

2) People are equal but different. Matching unique differences to job requirements creates strength for the organization

My role as a leader is to define the job requirements and align my team members with tasks that suit their abilities.

3) Individual differences are based on Inherent Ability, Interest, and Experience — one’s Caliber and Competence.

I need to recognize that everyone has unique strengths and look at people holistically to find and nurture these strengths.

4) People desire to be part of a tribe where they are known and loved, and through this knowledge, challenged to be better.

Athletes, for example, may communicate differently, but deep down, they want to be:

  1. Known — “Coach, do you know my name, where I come from, and my story?”
  2. Loved —“Coach, do you have my best interest in mind…Do you have my back?”
  3. Challenged — “Coach, if you know me and care about me, then push me to be better.”

5) People will protect and serve their tribe and its members.

Sometimes, there is misplaced loyalty, but it is natural that once they are part of an elite team, they will protect that team.

By keeping these points in mind, I can better navigate the generational differences and lead my team towards success. After all, while we may appear different on the surface, our core desires and values remain remarkably similar.

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