What Causes a Bad Candidate Experience?
Learn what causes a bad candidate experience. Are you making these mistakes?
Why should you fear bad candidate experience?
A bad candidate’s experience has a direct negative impact not only on your ability to find and hire your ideal job candidate, but also on your overall company’s business.
Research has shown that:
- 63% of job seekers will likely reject a job offer because of a bad candidate experience (Source: Software Advice).
- 72% of job seekers that had a bad experience told others about it, either online or in-person (Source: CareerArc).
- 64% of job seekers say that a poor candidate experience would make them less likely to purchase goods and services from that employer (Source: CareerArc).
What causes a bad candidate experience?
3 main reasons responsible for bad candidate experience are:
1. Not enough communication
CareerBuilder survey has found that 75% of applicants never hear back from employers.
Upgrade your candidate experience by:
- Communicating at every step of your recruiting process
- Using these email templates for recruiters to save time
- Using Applicant Tracking System to automate repetitive tasks
2. Messy application process
CareerBuilder survey has found that 60% of job seekers quit in the middle of filling out online job applications because they are too long or too complicated.
Upgrade your candidate experience by:
- Allowing various application options (let your candidates apply only by uploading their resume or via their social media profiles)
- Shortening your application forms — include only the questions that are absolutely necessary
- Optimizing your career site.
3. Interview horror
LinkedIn survey has found that 83% of talent say a negative interview experience can change their mind about a role or company they once liked.
Upgrade your candidate experience by:
- Using interview invitation email template to inform candidates about all necessary details
- Selecting the right job interview type
- Asking the right job interview questions
Learn more about improving candidate experience
There is a great 10 step strategy for improving candidate experience. Make sure you check it out! :)