Welcome to HR Shop Talk, a blog about issues facing people managing people in today’s workplace. In this blog, we discuss the challenges HR and line managers deal with daily, offer insights based on our real-life experiences and compare tools and practices that will help managers maintain a compliant, rewarding and fun work environment.
No, we’re not lawyers. We’re managers who have hired, supervised and counseled hundreds of line employees, dealt with challenges from employees, state agencies and litigators and lived to warn others about the experience. We’re not experts, but we’re getting better through practice and self-criticism and hope you find our rants, observations and suggestions helpful in managing your own crew.
About the author
Kyle Kirkland is President of Brick HR, Inc., the developer of JobStats documentation software. As owner, President and General Manager of Club One Casino in Fresno, California, Mr. Kirkland has extensive experience managing employees in gaming, food and beverage, facilities, security, administration and managerial positions. He has direct experience in dealing with the challenges California employers face and how to mitigate the related risk. Mr. Kirkland is also the president of the California Gaming Association, a non-profit trade association which represents California cardrooms.
Prior to joining the gaming industry, Mr. Kirkland served as the chairman of Steinway Musical Instruments, the world-renowned musical instrument manufacturer, a position he held for 17 years. Earlier in his career, Mr. Kirkland worked at Bain & Company, an international management consulting firm and Drexel Burnham Lambert, an investment bank specializing in high yield securities. Mr. Kirkland has served on the boards of several public and private companies and non-profit organizations.
Mr. Kirkland holds an A.B. degree from Harvard College magna cum laude in Economics and an MBA degree from the Graduate School of Business at Stanford University.
He can be reached at firstname.lastname@example.org.