❗ How to Transfer an App in AppGallery Connect? Step-by-Step Guide

Merve Yönetci
Huawei Developers
Published in
3 min readSep 24, 2024
App Transfer

Introduction

Hello everyone! 🙋‍♀️

In this article, I will explain how you can smoothly and securely transfer an app between accounts.

Giphy

App Transfer

Let’s say you have an app in account A, and you want to transfer this app to account B. In this case, here are the steps you need to follow:

⭐ Log in to AppGallery Connect. Click on your homepage’s “My Apps” section and select the app you want to transfer.

My apps

⭐ Click on the “Transfer App” button located under the “App Information” section.

Transfer app

⭐ A ticket screen will appear here.

Ticket page

Overview: Write a brief description summarizing your ticket.

Product: Select the app you wish to transfer.

Submit a ticket

Description: Explain your reason for the transfer in detail. If your app supports in-app purchases, be sure to mention it.

Attachments: In this section, you need to upload two documents. You can access these documents by downloading the zip file below.

This zip file contains the “App Transfer Application Form” and “App Transfer Checklist” documents. Download these forms, fill them out completely, and then upload them in the attachments section. After that, click the “Submit” button to successfully submit your application.

Ticket submitted

You can track your application process from the Developer Center > Customer Service page.

Customer Service

After submitting your application, Huawei will notify you of the result within 1–2 business days. If it is not approved, you may have provided incomplete information. If approved, your app will be transferred.

⭐ Here, the transferee accepts the transferred app.

Accept the transferred app
App transferred successfully

Conclusion

If you want to transfer your app to another account, you need to click on the “Transfer App” button in AppGallery Connect, create a ticket, upload the required documents, and submit your application. Your application will be processed within 1–2 business days.

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