The 4 Pancakes Of Great Design

How to design in large and complex organizations.

Kevin Richard
Jan 3 · 12 min read

A Recipe For Pancakes

Sweet, sweet pancakes.
Recipe for pancakes example.

The World Is Complex. So Are Large Organizations.

The world as a complex adaptive system. Source: Google Earth Timelapse Project.

Organizations As Beliefs Systems

An Approach To Design In Complexity

A non-linear approach to design in complex systems, starting from understanding the system from people point of view.

People And Their Contexts

Vision And Strategy

Goals And Metrics

Tools And Processes


Shifting The Burden Of Understanding

Critical Thinking

Some of tools of Critical Thinking: Socratic debate (left), Street Epistemology (right).

Bayesian Thinking

Bayesian thinking arises from Bayesian inference, a probabilistic approach to statistics.

Evidence-Based Design. Because Faith Isn’t Reliable Method.

Evidence-based design canvas. Download here.

Pancakes!

References

1. Original slides

2. ‘Haute cuisine’ innovation research

3. Systems Thinking

4. Critical Thinking

5. Bayesian Thinking

6. Miscellaneous

Human Centered Thinking

Become better UX, Business and Innovation practitioners by first understanding the humans you are solving problems for.

Kevin Richard

Written by

Senior Designer and UX Strategist in the Swiss🇨🇭FinTech & Banking industry. ❤️Critical / Design / Systems Thinking for changes. Changes lead to innovation.

Human Centered Thinking

Become better UX, Business and Innovation practitioners by first understanding the humans you are solving problems for.

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