This is an email from Human Factors and Change, a newsletter by Human Factors and Change.

The fourth edition of Human Factors and Change

Source: Human Factors Advisory (

This edition of Human Factors and Change emphasises the role of systems in our working life. This edition is packed with both articles and videos. We catch up with a leader in Business Analysis — Igor Arkhipov.

Like excellent change practitioners, a strong Business Analyst (BA) is an excellent listener and tailors their work to their employer. They aim to be as effective as possible and adapt their thoughts and frameworks to this aim. While they may specialise in a particular industry or type of change, high-calibre BAs are sought-after because of their out-of-the-box thinking. I can imagine employers of change and project professionals value the same qualities.

Source: Human Factors Advisory YouTube Channel

One of the main takeaways is from my catch up with Igor was our discussion about the future of project delivery.

This edition starts with a rundown of innovative workshop tools and thinking. We look at the collective impact of both educational technology tools and getting the most out of each workshop. Systems aren’t just computer systems-they could be clever ways of managing your time and others too.

Following on from this workshop-related theme, we delve into workshop inefficiency and how to counteract it. We look at how to adapt and change approaches to various stakeholder personality constructs. While personality models (or models in general) are far from perfect, I hope you find this thought-provoking.

I admire anyone brave and clever enough to develop their software application. The change profession boasts many enterprising people, and they may hold full-time jobs in change management yet have that entrepreneurial fire in the belly. We discovered this entrepreneurial bent with Sharon Connolly in the last edition of Human Factors and Change. While I am no software development guru, I have created systems using Microsoft Access and Excel. If I were ever to revisit software creation, here are my suggestions for someone without a technical background.

Systems can also be in the form of excellent structure, and standard operating procedures is one such form. Yet, what are other clever ways to replicate desired skills and outputs? This article covers a collection of different ideas that I found inspirational throughout my career. Hopefully, it challenges you to think about the systems you can build for both productivity and clarity.

One such system that I used to become a productive writer is We explore this incredibly nerdy but practical personal knowledge management system. Speaking of nerdy but valuable, I was blown away by the practical application of This article gives a rundown of using deep fakes to present aspects of your change communication in video format.

Systems can speed you up — but also slow you down and help you clarify your thinking. I road-tested the Muse 2 headband to try the idea of having a “FitBit for your brainwaves”.

What systems can you put in place to absolutely smash your first 90 days of the project? This article draws from principles and practical lessons which hopefully resonate with you.

In the article “The genius of the crazy brave”, we look at a powerful way to pivot and adapt to the twists and turns of project life. John Boyd was a successful fighter pilot and engineer who gave the world a powerful stratagem: the OODA loop. We look at how you can apply the OODA loop to help your career.

Lastly, we look at tools and other sources of inspiration with this system flavoured theme. With 2021 slowly drawing to a close, I hope you are well and enjoy this fourth edition of Human Factors and Change.



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store