Humane Tech

Who’s Connected: 2 Stories of “Free Internet”

Facebook’s Free Basics and NYC’s LinkNYC both promised to bring Internet connectivity to the masses. So why was the community response to both so different?

It’s more than just “teach kids to code”

I’m skeptical about “teach the kids to code!” as a panacea for all of society’s ills. Yet today, I’m at the White House to participate in a summit on Computer…

Toward Humane Tech

If you make technology, or work in the tech industry, I have good news for you: we won.

Network Inequality

The way we build and grow social networks and apps can amplify and exacerbate the existing inequities in society. But it doesn’t have to be that way.

There is no “technology industry”

The label’s become too big to be useful, and tech could suffer for it.

Quick: What do an auto leasing provider, a condiment company and the producers of a serious TV drama have in common? If your…

The Online Abuse Playbook

There’s a well-defined pattern to how marginalized people are attacked online. If we can understand it, we can help stop each other from participating.

How do we reform tech?

In the past, popular movements have forced major industries to confront their need for ethical reform. But today‘s media, policymakers and activists don’t yet seem prepared to fix…

“I thought we’re the good guys?”

No matter how good our intentions, people who work in tech will be seen as the new robber barons if we don’t start being more self-critical. Who’s going to step up?