Solving the Service Design and Delivery Dilemma with RPA

When we ask our customers about their aims in implementing Robotic Process Automation (RPA), we get a wide range of answers, but one common underlying theme is the goal to make their customers happier. RPA helps businesses achieve…

Weeknote #2, RPA, UAT, Agile

After being out of the office for a couple of weeks on a holiday of sorts. I’ve come back to work refreshed…

Automation projects kick start in the NHS

To say that the past month has been interesting is an understatement. For our first month note it means there’s an awful lot to cover and it’s impossible to include all of it in this short note, so I’ll stick to recent projects and my thoughts on the impact…

Weeknote #1, RPA, UAT

I’ll be writing a weekly blog to share all things human+ and hopefully to provide some insights to help demystify RPA. For this week I’m trialling the 5-things that happened format as I feel I need that structure for now. Here goes….

RPA, Women in Tech, Delivery

Here’s a short synopsis of my last couple of weeks….

An award win, and Proof of Value recommendations

Trust; the watchword of remote working during Covid-19?

The COVID crisis has undoubtedly changed the way many of us work. For most, it has meant working from home more often or completely, which comes with benefits and challenges. It can mean that remote working processes will change for…

Week note #3 RPA,Delivery, PoV

Easter holidays coupled with an incredibly busy schedule means I’ve…

Patients, people and processes: Topol on Transformation at the NHS

Weeknote#5 RPA, Enterprise Business Awards,Delivery