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I’ve actually been thinking about this a lot in terms of my career. If you work for in-house (as I do) and want to apply a design thinking approach, you’d better hope the context (you job, the culture, the purpose, the policies, the kpi’s the skills, the equipment) is at least often good enough to help the approach for long enough to see it work. It’s a delicate flower the old ‘design’ that’s easy to squash.

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Tristan Cooke
Humans in the Design of the Mundane and Everyday

Considering humans in the design of the mundane and everyday, because it's important.