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A broken finger and understanding the lived experience of disability

A broken finger and understanding the lived experience of disability

I recently broke my little finger while walking my puppy. As Head of Design, Research & Accessibility Operations at Xero, I rely heavily on…
Go to the profile of Laila Coulton
Laila Coulton
How we approach digital accessibility at Xero

How we approach digital accessibility at Xero

Like any tech company, we’re always upgrading our technology and working towards best practice standards. This gives us the flexibility to…
Go to the profile of Laila Coulton
Laila Coulton
The owner principle: how can products give users agency?

The owner principle: how can products give users agency?

Good design might mean users taking ownership and companies relinquishing control
Go to the profile of William Meadows
William Meadows
Are you running your product experiments with the right mindset?

Are you running your product experiments with the right mindset?

How to avoid falling into the ‘test and win’ trap
Go to the profile of Yuan Ng
Yuan Ng
A Coming Out Party

A Coming Out Party

Happy National Coming Out Day
Go to the profile of Joseph Trinidad
Joseph Trinidad
Ada Lovelace Day 2022: Celebrating Xero’s women in tech

Ada Lovelace Day 2022: Celebrating Xero’s women in tech

Women in STEM positions make for a better workforce. Hear why from these Xeros.
Go to the profile of Xero
Xero
Can engineers help solve climate change with green coding?

Can engineers help solve climate change with green coding?

How to create green software at your company
Go to the profile of Annie Freeman
Annie Freeman
Finding balance: life working in customer experience

Finding balance: life working in customer experience

How I chanced into a role as an accountant and ended up leading a customer experience team
Go to the profile of Lindsay Robinson
Lindsay Robinson
What usability testing and patterns reveal about your content

What usability testing and patterns reveal about your content

Assume nothing about what your website users think
Go to the profile of Amy Stephens
Amy Stephens
Six things I learned in my first six months

Six things I learned in my first six months

Lessons in starting a job well
Go to the profile of Louise Peacock
Louise Peacock
Why tech leadership is about getting stuff out of the way

Why tech leadership is about getting stuff out of the way

And what I’m most excited about moving ahead
Go to the profile of Jugdipb
Jugdipb
Being gay, here’s what my ERG means to me

Being gay, here’s what my ERG means to me

How you can activate and empower employees in a real way, right now
Go to the profile of Jonathan Moscardini
Jonathan Moscardini
Maintaining team culture, community and connection across four time zones

Maintaining team culture, community and connection across four time...

What I’ve learned leading a global team of customer support professionals
Go to the profile of Mandy Mcdonald
Mandy Mcdonald
Why accessible must equal beautiful

Why accessible must equal beautiful

Accessibility is grounded in usability. So where is it going wrong?
Go to the profile of Laila Coulton
Laila Coulton
Joining Xero

Joining Xero

Lessons from around my family’s creaky dining room table
Go to the profile of Xero
Xero
A step-by-step guide to conducting design research analysis

A step-by-step guide to conducting design research analysis

A hyper detailed breakdown of what we do at Xero
Go to the profile of Amie Saichania
Amie Saichania
How a video game inspired me to learn animation

How a video game inspired me to learn animation

Beat the pandemic blues with a pixel of professional development
Go to the profile of Caitlin White-Parsons
Caitlin White-Parsons
How we used Conway’s Law to create high-performing teams

How we used Conway’s Law to create high-performing teams

Making sure domain knowledge resides in the collective, rather than individuals
Go to the profile of Lynn Hamilton
Lynn Hamilton
The three-legged stool in failure and success

The three-legged stool in failure and success

Why celebrating and commiserating should always be a team sport
Go to the profile of Hamish Cook
Hamish Cook
3 parenting lessons that will help you build stronger relationships at work

3 parenting lessons that will help you build stronger relationships...

How home life informs work life when it comes to creating great experiences
Go to the profile of Luis Sanchez Castillo
Luis Sanchez Castillo
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