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How To Know If You’re In A Day 1 City

Pittsburgh, The Playbook For Building A Great City

Bezos compares “Day 1” companies — companies that are at the beginning of their potential — with “Day 2” companies. “Day 2 is stasis. Followed by irrelevance. Followed by excruciating, painful decline. Followed by death. And that is why it is always Day 1.”

Bezos’ approach should not just be a lesson to all companies, but also cities. Cities, much like internet companies such as Amazon, can be susceptible to a state in which things do not change, move, or progress. This can often occur unknowingly by simply being dictated by the process instead of the outcomes. Customer obsession, a skeptical view of proxies, the eager adoption of external trends, and high-velocity decision making are essential to staying in Day 1.

Carnegie Mellon University’s Gates Center for Computer Science and Hillman Center for Future-Generation Technologies



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