How-To Scale Lead Generation, Market Research, and Sales in the DMs

Elissa O'Dell
Huxly

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The CEO of Instagram, Adam Mosseri, has come right out and said that audiences on Instagram are spending the most time in the DMs, and we all know Meta is rapidly rolling out new features in both IG DMs and Messenger. Both of these platforms have evolved, and will continue to evolved into ultra powerful platforms in their own right. And when brands implement chat marketing, particularly via Huxly’s OneOnOnes ✨ they become incredible avenues for lead generation, market research, and conversions. The future of digital marketing its here, and it’s been right under our noses the whole time — in the DMs.

👯‍♀️ Lead Generation: Forging Connections that Count

Traditional lead generation involves a multi-step process with the inevitable drop-offs — every time you send your audience somewhere else, you’re sure to lose at least some of them along the way. From driving traffic to landing pages to filling out forms and engaging subscribers, the journey gets long and modern audiences are busy. But Instagram DMs and Messenger offer something unique: within one platform, brands can initiate conversations, provide valuable content like PDFs, request emails, and even host interactive workshop, all while monitoring real-time engagement. This increases your conversion rate and provides valuable data, which leads us to… 👇

🤓 Market Research: Insights that Illuminate Success

Understanding your audience is the cornerstone of effective marketing. After all, what’s the point of pushing content that doesn’t hit its mark? Fortunately for brands everywhere, Instagram DMs and Messenger can be transformed into absolute goldmines of insights via OneOnOnes. By engaging audiences in personalized conversations, brands can gather valuable data about preferences, pain points, and aspirations, and this treasure trove of first and zero-party data enables businesses to fine-tune their strategies, refine their offerings, and anticipate market trends. Which leads us to… 👇

🔛 Conversions: Nurturing Leads to Action

Converting leads into loyal customers is the ultimate 🎯 for any business, and Instagram DMs and Messenger provide an engaging platform for guiding leads throughout the entire conversion process. By addressing questions, providing relevant information, and offering personalized recommendations, brands can create a seamless transition from lead to customer. This approach not only accelerates conversions, but enhances the connection between brand and audience, establishing a solid foundation for brand loyalty that will continue well into the future.

👉 In Summation

These days, a brand’s success hinges upon adaptability and innovation. Instagram DMs and Messenger have evolved far beyond mere messaging platforms — they’re now dynamic channels that empower businesses to connect, understand, and convert with absolute precision. The future of lead generation, market research, and conversions is here… All it takes? Having a chat with your audience.

Want to experience the power of OneOnOnes in action and learn how to 10x your audience engagement on social? Head to IG @heyhuxly and DM us the password 10x to experience the connection, education, and fun of our newest OneOnOne.

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