The Bricklin SV-1: one of the worst cars, ever made / Photo: Thomas doerfer

When design doesn’t matter

A pretty visual design isn’t always important (or a good indication of quality)

Basecamp’s original to-do section.

Let me tell you a story about web hosting

After years of suffering with a low-cost web host, I decided to find something new. I was fed up with poor up-time, slow load times, and bad customer support. I needed something better, so I started evaluating my options.

  • they had almost perfect uptime
  • they could handle a lot of traffic
  • they had great customer support

A pretty design won’t keep you in business

Let’s get one thing out of the way: I’m not saying that the principles of design don’t matter. They do, especially when applied to structure, flow, readability and navigation. Good interface design helps users get things done, and creates great experiences.

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The Editorial Page


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    Justin Jackson

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    Professional burrito maker, @mijustin,

    I. M. H. O.

    The Editorial Page