How to recover Google Account without phone number and password?

Jonathan Wells ✔️
iArticles
Published in
6 min readJul 12, 2024

To recover your Google account without a phone number or password, use the account recovery page, provide recovery email or security questions, or contact 1–888–560–3111 Google support for help.

Recovering a Google account without a phone number and password can seem like a daunting task, especially given how integral Google accounts are to accessing various services like Gmail, Google Drive, Google Photos, and more. However, Google provides several methods and tips to regain access to your account. This comprehensive guide will walk you through the step-by-step process of recovering your Google account, exploring different scenarios and solutions.

1. Understanding Google Account Recovery

Google has a robust account recovery process designed to help users regain access to their accounts even when they don’t have access to their phone number or password. The primary recovery options include using a recovery email, answering security questions, and verifying identity through alternative means.

2. Initial Steps for Account Recovery

Before diving into the various recovery methods, start with these initial steps:

  1. Visit the Google Account Recovery Page: Go to Google’s Account Recovery page or call 1–888–560–3111 to begin the recovery process.
  2. Enter Your Email Address: Input the email address of the account you are trying to recover.
  3. Click on ‘Forgot Password?’: This will take you to a series of prompts that will guide you through the recovery process.

3. Using a Recovery Email Address

If you have set up a recovery email address, this can be one of the quickest ways to regain access to your account:

  1. Choose ‘Try Another Way’: If prompted to enter your password and you don’t remember it, select the option to try another way.
  2. Select Recovery Email: Choose the option to send a verification code to your recovery email address.
  3. Check Your Recovery Email: Access your recovery email account, find the email from Google, and enter the verification code on the Google Account Recovery page.

4. Answering Security Questions

For older accounts, Google may have security questions set up as a recovery option:

  1. Choose ‘Try Another Way’: Again, select the option to try another way if you can’t remember your password.
  2. Answer Security Questions: If prompted, answer the security questions you set up when you created the account. This might include questions about your first pet, childhood nickname, or other personal information.

5. Verifying Your Identity

If other recovery methods fail, Google might ask you to verify your identity. This method can be more complex and requires providing detailed information about your account:

  1. Choose ‘Verify Your Identity’: If given the option, select to verify your identity.
  2. Provide Information: You may be asked for information such as:
  • Last passwords you remember.
  • When you created the account.
  • Frequently used locations when accessing the account.
  • Names of contacts you frequently email.

Google uses this information to determine if you are the legitimate account owner. Be as accurate and detailed as possible.

6. Using Backup Codes

If you have previously set up 2-Step Verification, you might have backup codes:

  1. Locate Backup Codes: Find any backup codes you might have saved when you set up 2-Step Verification.
  2. Enter Backup Code: Use a backup code to log in when prompted.

7. Contacting Google Support

If all else fails, contacting Google Support might be necessary. Here’s how:

  1. Visit the Google Support Page: Go to Google Support 1–888–560–3111.
  2. Describe Your Issue: Fill out the form describing your issue in detail.
  3. Wait for a Response: Google Support will review your request and respond with further instructions.

8. Preventing Future Issues

Once you’ve recovered your account, take steps to prevent future recovery issues:

  1. Update Recovery Information: Add a current phone number and recovery email address.
  2. Enable 2-Step Verification: This adds an extra layer of security by requiring a second form of verification.
  3. Regularly Update Security Settings: Review and update your security settings regularly to ensure they are current.

Detailed Steps for Each Recovery Method

Using a Recovery Email Address

  1. Access the Recovery Email Option: When on the account recovery page 1–888–560–3111 and prompted to enter your password, click on “Try another way” until you reach the option to send a code to your recovery email.
  2. Enter the Verification Code: Google will send a verification code to your recovery email address. Open your recovery email, find the email from Google, and copy the verification code. Return to the recovery page and enter the code.
  3. Reset Your Password: Once the code is verified, you will be prompted to create a new password. Choose a strong password that you haven’t used before for this account.
  4. Access Your Account: After resetting your password, you should be able to log into your account using the new password.

Answering Security Questions

  1. Select Security Questions Option: On the account recovery page, after choosing “Try another way,” you might be prompted to answer security questions.
  2. Answer Accurately: Answer the security questions you set up when you created your account. The questions may include details like your birthplace, the name of your first pet, or your mother’s maiden name.
  3. Reset Your Password: If the answers are correct, you will be prompted to reset your password.
  4. Log In: Use the new password to access your account.

Verifying Your Identity

  1. Choose Identity Verification: On the account recovery page, after trying other methods, select “Verify your identity.”
  2. Provide Detailed Information: Google will ask for detailed information about your account usage. This may include:
  • Last passwords you remember.
  • The month and year you created the account.
  • Frequently used devices and locations.
  • Names of frequently contacted people.
  1. Submit Information: Provide as much accurate information as possible. Google will use this information to verify your identity.
  2. Wait for Verification: Google may take some time to process the information and verify your identity. Once verified, you will be allowed to reset your password.
  3. Set a New Password: After verification, reset your password and use it to access your account.

Using Backup Codes

  1. Locate Backup Codes: If you set up 2-Step Verification, you should have saved backup codes. These codes can be used to access your account if you cannot receive verification codes via phone.
  2. Enter a Backup Code: On the login page, when prompted for a verification code, click on “Try another way” and select the option to enter a backup code.
  3. Log In with Backup Code: Enter one of your backup codes to gain access to your account.

Contacting Google Support

  1. Visit Google Support: Go to the Google Support page 1–888–560–3111 and click on “Get help.”
  2. Fill Out the Form: Fill out the form with as much detail as possible about your issue. Include any recovery information you have and explain why you can’t access your account.
  3. Submit the Request: Submit the form and wait for a response from Google Support. They may ask for additional information to verify your identity.
  4. Follow Instructions: Follow the instructions provided by Google Support to recover your account.

Tips for Maintaining Account Security

  1. Regularly Update Your Password: Change your password every few months and ensure it is strong and unique.
  2. Enable 2-Step Verification: This adds an extra layer of security by requiring a second form of authentication.
  3. Keep Recovery Information Updated: Regularly update your recovery phone number and email address to ensure they are current.
  4. Review Security Settings: Periodically review your Google account security settings to make sure everything is up to date.
  5. Be Cautious of Phishing Scams: Be wary of emails and messages that ask for your account information. Always verify the sender before clicking on links or providing personal information.

Conclusion

Recovering a Google account without a phone number and password is possible through several methods provided by Google. By following the steps outlined in this guide, you can regain access to your account and take measures to ensure its security in the future. Regularly updating your recovery information, enabling 2-Step Verification, and staying vigilant against phishing scams are crucial steps in maintaining the security of your Google account.

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