Overcoming information overload with Watson
#FOMO no more using Watson Workspace Moments

Ever come back from a day out of office, or even a lunch break, and find yourself sifting through approximately 485 new messages before even thinking about starting real work? Yeah…. not fun.
Imagine, instead, you click Launch Moments and get a view of the key actions and questions that came up while you were away up until the present.
Maybe you’re trying to locate something you know everyone was talking about earlier. Rather than scanning the entire conversation, you can easily find the moment when it was discussed.
What are moments?
Moments are smart summaries by Watson of the things that happened in a space. Think of moments as an easy way to view the conversation history.
How do moments work?
Moments are first broken down by time. Watson recognizes the natural breaks in the conversation and these become individual moments. Next, Watson uses natural language processing to understand your space’s conversation, automatically identifying the keywords. That’s what you see in the title of the moment. Then, it pulls out the actions in your conversation and highlights these as part of the summary. It doesn’t show everything — just the things it’s confident in.
Watson also identifies who participated in the conversations, even where the conversation or activity occurred. For example, if you are conversing with another team that is working in Slack, it’s capturing all of that conversation within your moments.
When you see a moment that interests you, click it and you’ll jump right to where that moment occurred in the conversation itself.
In your conversation, click Launch Moments, which is the purple icon in the top right corner of the message transcript.

View the list of moments for your space. Moments are also personalized, moments determined to be important to you are expanded, non-relevant moments are minimized. You can still expand any moment to see more. Click any moment to jump to where it occurred in the conversation.

When you jump back to the conversation from a moment, the moment is pinned to the beginning of the conversation.

You can also access moments when you come back to any space that’s had new activity from the “where you last were” line. Click Moments in the new messages button to jump to the start of the moments you’ve missed.

