Creating a Coherent User Research Capability

Ian Franklin
ideasmiths
Published in
Nov 25, 2020

For the forthcoming book User Research Explained I have just published my second chapter summary in a blog. In the chapter I set out what I believe are the essential features of a successful user research capability, what needs to be in place for it to be effective and able to do work and achieve. The first chapter and blog I wrote is on ResOps.

Rather than repeat the blog here I provide a link. Have a look at the whole User Research Explained publication and please do follow it as more blogs will be appearing soon. For my blog please follow this link:

Creating a Coherent User Research Capability

Everyone Working in Harmony

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