The Power of Identity Management in Promoting Personal Privacy

Nipuni Bhagya
4 min readApr 10, 2023

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Image by jcomp on Freepik

In today’s digital age, concerns over personal privacy have become increasingly prevalent especially with the use of AI growing drastically. From social media data breaches to government surveillance, many people feel that their personal information is at risk. However, despite these concerns, identity management solutions can actually serve as a privacy enabler, rather than a privacy threat. In this blog, we’ll explore how identity management can promote personal privacy and why businesses should consider implementing these solutions.

First, it’s important to understand what identity management is and how it works. Identity management solutions are designed to securely manage and authenticate user identities across multiple systems and applications. This can include everything from basic username and password authentication to more advanced biometric authentication methods. By centralizing identity management, businesses can better control access to sensitive data and ensure that only authorized users are able to access it.

Identity can also be a key enabler to something as important to our customers as security — privacy. With identity as the control plane, we’ve made security solutions more sophisticated, which is a good thing for both organizations and individuals. But when it comes to privacy, the needs of individuals and organizations are still out of balance.

Anyone who reads the news knows that many individuals feel organizations have way too much control over their personal information. Organizations are rightfully being asked to take more responsibility for protecting the information of their customers. Even the best security isn’t enough, however, if we don’t give people greater control and privacy as well.

That control begins with identity because, in your digital life, everything starts with you. Your identity is who you are. It’s everything you say, do, and experience in your everyday life. Identity can provide the same control plane for privacy that it has for security.

At WSO2, we envision a world where technology facilitates respect for privacy. In this world, organizations no longer need to issue new identities. Instead, they embrace the digital identities that individuals bring with them. Each person’s digital identity belongs to them. They control it.

Image by jcomp on Freepik

In this world, organizations are more intentional about the type of data they collect, how much they collect, where it comes from, and where it is stored. They accept information from individuals that an independent authority has verified, like citizenship verified by a government agency or education level verified by a university. Using verifiable credentials or claims that are digital, individuals can prove who they are, and they can exchange digital information, or what they are, with each organization. In other words, individuals and organizations can establish a mutual trust relationship.

Verifiable information is stored with the individual. The organization doesn’t have to collect or protect this sensitive information — less liability for them, and more control for the individual. When people control their own identity, they can set constraints and control their digital data, sharing only the information necessary to conduct business with organizations, and no more.

Organizations, for their part, can decide to store information with individuals rather than storing it themselves. This allows them to collaborate with anyone, confident that the information exchanged can be trusted while reducing their liability and improving compliance. The individual, in essence, becomes a data controller. This changes the relationship — and the balance of power — with organizations.

So, how does identity management promote personal privacy? Here are a few ways:

  1. Better Control Over Personal Information: With identity management solutions in place, users can better control their personal information. They can choose what information is shared, with whom, and under what circumstances. This level of control can help users feel more confident in sharing their personal information, knowing that they have the power to limit its use.
  2. Enhanced Security: Identity management solutions can enhance security by providing additional layers of authentication and access control. This means that only authorized users can access sensitive data, reducing the risk of data breaches and identity theft.
  3. Compliance with Privacy Regulations: Many industries are subject to strict privacy regulations, such as GDPR or CCPA. Identity management solutions can help businesses comply with these regulations by ensuring that personal information is only used for authorized purposes and by authorized users.
  4. Increased Transparency: Identity management solutions can increase transparency by providing users with greater visibility into how their personal information is being used. Users can view what data is being collected, how it’s being used, and who has access to it. This level of transparency can help build trust between businesses and their users.

The Bottom Line…

Security is the central challenge of the digital age. Our digital lives have moved into the cloud. People now use multiple devices to connect to multiple applications through many different networks. Just about everything is connected to the internet, where threats remain constant and evolving. In this distributed, heterogeneous environment, however, there’s still only one “you.” That’s why identity is the best path to security.

Identity management solutions can serve as a privacy enabler by providing better control over personal information, enhancing security, ensuring compliance with privacy regulations, increasing transparency, and improving user convenience. As concerns over personal privacy continue to grow, businesses should consider implementing identity management solutions to not only protect their users’ personal information but also to promote personal privacy. By doing so, businesses can build trust with their customers and establish strong, long-lasting relationships.

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Nipuni Bhagya

Software Engineer at WSO2 | Graduated from the University of Westminster, UK.