WSO2 Identity Server is Recognized as a Strong Performer

In the latest Forrester Wave™: Customer Identity and Access Management report (Oct, 2020), WSO2 Identity Server was recognized as a Strong Performer, among the 13 most significant CIAM vendors Forrester picked.

The 2020 pandemic and post pandemic situations made a major shift in digital business. The global economic impact urges for a significant reduction in technology spending while social distancing makes a dramatic surge in demand for digital services. The New Forrester CIAM Wave report will be a guideline for those who want to build a new CIAM solution or to optimize your existing CIAM vendor portfolio.

Vendor Inclusion Criteria

Among the CIAM vendors out there Forrester picked CIAM vendors based on following consideration criteria.

A thought-leading, productized portfolio of products and services.
Demonstrated thought leadership and solution strategy execution by regularly updating and improving their productized product and model portfolio.
Customers of vendors had to report that the solution is purpose-built for customer-facing identity and access management.

Annual CIAM revenues of at least $4million with at least 9.5% growth.

Mindshare with Forrester’s end user customers.
Selected vendors are frequently mentioned in Forrester end user client inquiries, vendor selection RFPs, shortlists, consulting projects, and case studies.

Mindshare with vendors.
Selected vendors are frequently noted by other vendors during Forrester briefings as viable and formidable competitors.

Finally with a 32-criterion evaluation process Forrester has picked the 13 most significant customer identity and access management (CIAM) providers listed in the report.

Key Highlights in CIAM Requirements

Having acknowledged the foundational CIAM requirements such as Customer authentication, Self service features, Data orchestration and user management Forrester highlight the fact that

“Consent Management, Identity Verification,And Scalability are key differentiators. As older CIAM solutions become less effective at meeting the rapidly evolving security and privacy requirements of digital customer acquisition and retention processes, vendors that can provide comprehensive consent management, productized integration with identity verification,and scalability position themselves to deliver frictionless and delightful user management and accelerated time-to-value to customers and succeed in this market.”

As a result of these trends, CIAM customers should look for providers that can provides,

• Enable seamless, frictionless customer privacy and consent management.
• Integrate with identity verification (IDV) solutions.
• Scale to large numbers of users in both technology and price.

What Forrester Says About WSO2 Identity Server

“WSO2 assembles open source and proprietary pieces into a versatile CIAM platform”
Note: while WSO2’s software is open source, connectors to proprietary third-party systems are included in the WSO2 Identity Server Ecosystem.

“The solution has always been focused on API and standards based IAM and comes with a comprehensive reference architecture.”

“The vendor plans to
1) Launch a developer focused SaaS CIAM cloud
2) Introduce a hybrid cloud offering for customers that cannot move their customer information to the cloud
3) Use machine learning and behavioral analytics to enable the CIAM solution to help customers’ AB testing efforts.”

“The solution supports FIDO2 and offers full REST API support for integrations”

Why You Need to Select WSO2 Identity Server for Your CIAM Solution.

Over 12+ years of experience in building CIAM solutions for more than 700+ customers globally.

Wide partner ecosystem in over 150 partners spread across 71 different markets.

Unique CIAM solution goes beyond the simple integrations. From the inception, developer focused nature of the product helped to build unique CIAM solutions while having the strong support for the generic use cases.

Within product offering, we obtained the highest scores in, Data orchestration and user management, Privacy consent management and profiling, Customer authentication, Customer self-services, Business system integration, Reporting and dash boarding which are pivotal components in a CIAM solution.

Being strong in all key CIAM features as Forrester also highlighted WSO2 Identity server help to build a versatile CIAM solution which covers all customer identity needs.

WSO2 is the only 100% open source IAM vendor in the Forrester CIAM Wave 2020

For More Information . . .

Read the full Forrester Wave™: Customer Identity and Access Management, Q4 2020 report here.

Start with WSO2 Identity Server (https://wso2.com/identity-and-access-management/)

Please keep in touch via Identity Server slack channel (https://wso2is.slack.com) and the community twitter account ( @wso2iscommunity ) for latest news.