Understanding Millennials 101

“You Can Sit With Us”: Defining Tolerance From Millennials’ Eyes

What does it mean to have a tolerant generation and how they influence our society.

Rayi Noormega
IDN Research Institute

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Dear my millennials friends, people said that we are the most diverse yet narcissistic, tolerant yet idealistic, and connected yet disconnected generation ever. In some surveys, we were stated as the most tolerant generation, but in other research, millennials weren’t as tolerant as we thought we were. So, which one is true about us?

Wait, should you know about this? Well, yeah for sure. Our tolerance will absolutely influence how our society works. If someone is being bullied because of her religion publicly and you are among the bystanders, will you defend her? If some people yell at someone because of his skin tone, will you stand up for him?

We did a survey with 438 millennial respondents across 28 provinces in Indonesia to understand their own definition of tolerance. The majority of respondents were female (58.2%), most of them were between 20–27 years old (45%), and they were mostly employees in private sectors (38.8%) and students (36.8%). Thus, millennials’ definition of tolerance that we’ve got from the survey was quite interesting and relieving at the same time, fortunately.

Millennials care about what you say more than about who you are

The word ‘tolerance’ is more often than not being closely related to religion differences. If we googled the word ‘tolerance’, there will be a lot of news related to conflicts which aroused from religion differences. But, is it true that millennials always see tolerance from religion differences point of view? Our survey revealed that millennials’ definition of tolerance is broader than that.

In our survey, we broke down some behaviors which manifested from 5 types of tolerance. From 5 types of tolerance, which are social tolerance, thought tolerance, religious tolerance, racial tolerance, and sexual tolerance, Indonesian millennials were mostly choosing thought tolerance behaviors in defining their own definition of tolerance.

Means that, millennials will more likely care about your opinions, point of views, and/or your thoughts rather than your religion, gender, social status, and other personal backgrounds.

Respecting others is not rocket science

The main objective of our survey was to understand the real definition of tolerance based on millennials’ perspective. So, yes, we asked their own definition of ‘tolerance’ and we collected some words that they mostly used in defining tolerance.

From the qualitative answers, the verb ‘respecting’ was being mentioned 344 times, ‘accepting’ was being mentioned 62 times, and ‘understanding’ 24 times. Other than the verbs, we also collected some nouns that they used in defining ‘tolerance’. They mentioned ‘attitude’ 116 times, ‘differences’ 173 times, ‘racial’ 91 times, and ‘religion’ 86 times.

So, if the most mentioned words were being arranged into one sentence, there would be a complete definition of tolerance based on millennials’ perspective:

The attitude of respecting racial, religion, and thought differences.”

Yes, at the end of the day, anyone can define what ‘tolerance’ is, but not everyone is able to implement that. So, did millennials really have the attitude of tolerance? Apparently, yes. The majority of them applied that attitude by being friends with people from diverse personal backgrounds (28%), talking about the importance of tolerance with others (22%), and reading some contents about tolerance frequently (21%).

Infographic of Defining Tolerance from Millennials’ Eyes (Courtesy of IDN Research Institute)

Okay. Apparently, millennials are tolerant. So, what?

Millennials valued thought tolerance more than other types of tolerance and the idea of respecting others were familiar for them in defining tolerance. So, here are some tips and tricks in dealing with millennials and their ‘tolerant’ perspective.

Millennial as a friend:

What really matters for millennials is the way you see things. Although what you believe and value might be different from them, millennials will most likely still care about your opinions and thoughts. This might happen because millennials are most likely always want to provide input and be heard, so they do the same thing to their friends.

So, if you want to make new friends with millennials, be brave to speak your mind, don’t be intimidated by their opinions, yet always be an active listener. Drop those talks about social status sh*ts, because based on our survey, social tolerance was being in the second position of millennials’ definition about tolerance.

Check this video to be a good friend for everyone:

Courtesy The School of Life

Millennial as a family member:

Be an authoritative parent or family member. Out of 4 types of parenting, the authoritative parenting is the most suitable one for millennials, although it might be extremely dependent and influenced by the personality of each individual. In authoritative parenting, the parents have rules and they use consequences, but they also take their children’s opinions into account.

As millennials are high-valuing thought differences, they will more likely listen to their parents’ reasons behind each rule and they will obey based on their own reasons.

What really matters is millennials want to be heard, so a two-way street discussion will work out best for them if we want to talk about who’s doing the laundry or maybe the dishes.

Millennial as an employee/worker:

As millennials don’t really care about racial, religion, and social status differences, then millennials are actually one of the most suitable generations in creating an inclusion workplace. The way they are valuing thought differences will more likely beneficial for a workplace as well.

If you have millennials as your colleagues and/or subordinates, then be democratically fair towards their job descriptions, promotions, and their Key Performance Indicators.

Cultivate an open communication environment where they will feel secure in stating their opinions and thoughts. Again, millennials are not feeling entitled, but they just want to be heard and they are mostly open with receiving different opinions about many things.

Check this video to cultivate an open communication by being a good listener:

Courtesy The School of Life

Millennial as a romantic partner:

Again, millennials are valuing differences, so, take that as an opportunity for you to develop a healthy communication pattern towards your partner by being an active listener and an open-minded discussion partner.

“Silent treatment will be the worst way of dealing with your millennial partner when conflicts arise.”

Don’t give negative stereotypes about culture, ethnicity, religion, or any differences in your first date with a millennial. Stay positive. Be positive. As cliche as it sounds, a millennial is basically a regular human being who prefers to hear good things rather than the bad ones. Their tolerant attitude and your positivity are such an opportunity to create positive impression in their eyes.

Being tolerant is actually a skill which has to be developed within everybody, not only for millennials. As cliche as it sounds, diversity is always beautiful. If we’re not the one who cultivate a tolerant attitude, than who else?

Learn more about Indonesian millennials deeper in our Indonesia Millennial Report 2019, here.

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Rayi Noormega
IDN Research Institute

“Either write something worth reading or do something worth writing.”